Name: Introduction to Information Systems - Bókakaup
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Description

Efnisyfirlit

Cover
Title page
Copyright page
Preface
Chapter 1: Introduction to Information Systems
Opening Case
Introduction
1.1 Why Should I Study Information Systems?
1.2 Overview of Computer-Based Information Systems
1.3 How Does IT Impact Organizations?
1.4 Importance of Information Systems to Society
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 2: Organizational Strategy, Competitive Advantage, and Information Systems
Opening Case
Introduction
2.1 Business Processes
2.2 Business Process Improvement, Business Process Reengineering, and Business Process Management
2.3 Business Pressures, Organizational Responses, and Information Technology Support
2.4 Competitive Advantage and Strategic Information Systems
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 3: Ethics and Privacy
Opening Case
Introduction
3.1 Ethical Issues
3.2 Privacy
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 4: Information Security
Opening Case
Introduction
4.1 Introduction to Information Security
4.2 Unintentional Threats to Information Systems
4.3 Deliberate Threats to Information Systems
4.4 What Organizations Are Doing to Protect Information Resources
4.5 Information Security Controls
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 5: Data and Knowledge Management
Opening Case
Introduction
5.1 Managing Data
5.2 The Database Approach
5.3 Big Data
5.4 Data Warehouses and Data Marts
5.5 Knowledge Management
5.6 Appendix: Fundamentals of Relational Database Operations
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 6: Telecommunications and Networking
Opening Case
Introduction
6.1 What Is a Computer Network?
6.2 Network Fundamentals
6.3 The Internet and the World Wide Web
6.4 Network Applications: Discovery
6.5 Network Applications: Communication
6.6 Network Applications: Collaboration
6.7 Network Applications: Educational
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 7: E-Business and E-Commerce
Opening Case
Introduction
7.1 Overview of E-Business and E-Commerce
7.2 Business-to-Consumer (B2C) Electronic Commerce
7.3 Business-to-Business (B2B) Electronic Commerce
7.4 Ethical and Legal Issues in E-Business
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 8: Wireless, Mobile Computing, and Mobile Commerce
Opening Case
Introduction
8.1 Wireless Technologies
8.2 Wireless Computer Networks and Internet Access
8.3 Mobile Computing and Mobile Commerce
8.4 The Internet of Things
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 9: Social Computing
Opening Case
Introduction
9.1 Web 2.0
9.2 Fundamentals of Social Computing in Business
9.3 Social Computing in Business: Shopping
9.4 Social Computing in Business: Marketing
9.5 Social Computing in Business: Customer Relationship Management
9.6 Social Computing in Business: Human Resource Management
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 10: Information Systems within the Organization
Opening Case
Introduction
10.1 Transaction Processing Systems
10.2 Functional Area Information Systems
10.3 Enterprise Resource Plajnning Systems
10.4 ERP Support for Business Processes
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 11: Customer Relationship Management and Supply Chain Management
Opening Case
Introduction
11.1 Defining Customer Relationship Management
11.2 Operational Customer Relationship Management Systems
11.3 Other Types of Customer Relationship Management Systems
11.4 Supply Chains
11.5 Supply Chain Management
11.6 Information Technology Support for Supply Chain Management
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 12: Business Analytics
Opening Case
Introduction
12.1 Managers and Decision Making
12.2 The Business Analytics Process
12.3 Descriptive Analytics
12.4 Predictive Analytics
12.5 Prescriptive Analytics
12.6 Presentation Tools
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 13: Acquiring Information Systems and Applications
Opening Case
Introduction
13.1 Planning for and Justifying IT Applications
13.2 Strategies for Acquiring IT Applications
13.3 Traditional Systems Development Life Cycle
13.4 Alternative Methods and Tools for Systems Development
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Chapter 14: Artificial Intelligence
Opening Case
14.1 Introduction to Artificial Intelligence
14.2 Machine Learning and Deep Learning
14.3 Neural Networks
14.4 Artificial Intelligence Applications
14.5 Artificial Intelligence in the Functional Areas
14.6 Appendix
Summary
Chapter Glossary
Discussion Questions
Problem-Solving Activities
Closing Case
Technology Guide 1: Hardware
Introduction
TG 1.1 Introduction to Hardware
TG 1.2 Strategic Hardware Issues
TG 1.3 Computer Hierarchy
TG 1.4 Input and Output Technologies
TG 1.5 The Central Processing Unit
Summary
Technology Guide Glossary
Discussion Questions
Problem-Solving Activities
Technology Guide 2: Software
Introduction
TG 2.1 Software Issues
TG 2.2 Systems Software
TG 2.3 Application Software
Summary
Technology Guide Glossary
Discussion Questions
Problem-Solving Activities
Technology Guide 3: Cloud Computing
TG 3.1 Introduction
TG 3.2 The Basics of Cloud Computing
TG 3.3 Different Types of Clouds
TG 3.4 Cloud Computing Services
TG 3.5 The Benefits of Cloud Computing
TG 3.6 Concerns and Risks with Cloud Computing
TG 3.7 The “Big Three” Cloud Computing Vendors
TG 3.8 Web Services and Service-Oriented Architecture
Summary
Technology Guide Glossary
Discussion Questions
Problem-Solving Activities
Appendix: Apply the Concept Activities
Apply the Concept 1.1
Apply the Concept 1.2
Apply the Concept 1.3
Apply the Concept 1.4
Apply the Concept 2.1
Apply the Concept 2.2
Apply the Concept 2.3
Apply the Concept 2.4
Apply the Concept 3.1
Apply the Concept 3.2
Apply the Concept 4.1
Apply the Concept 4.2
Apply the Concept 4.3
Apply the Concept 4.4
Apply the Concept 4.5
Apply the Concept 5.1
Apply the Concept 5.2
Apply the Concept 5.3
Apply the Concept 5.4
Apply the Concept 5.5
Apply the Concept 5.6
Apply the Concept 6.1
Apply the Concept 6.2
Apply the Concept 6.3
Apply the Concept 6.4
Apply the Concept 6.5
Apply the Concept 6.6
Apply the Concept 6.7
Apply the Concept 7.1
Apply the Concept 7.2
Apply the Concept 7.3
Apply the Concept 7.4
Apply the Concept 8.1
Apply the Concept 8.2
Apply the Concept 8.3
Apply the Concept 8.4
Apply the Concept 9.1
Apply the Concept 9.2
Apply the Concept 9.3
Apply the Concept 9.4
Apply the Concept 9.5
Apply the Concept 9.6
Apply the Concept 10.1
Apply the Concept 10.2
Apply the Concept 10.3
Apply the Concept 10.4
Apply the Concept 11.1
Apply the Concept 11.2
Apply the Concept 11.3
Apply the Concept 11.4
Apply the Concept 11.5
Apply the Concept 11.6
Apply the Concept 12.1
Apply the Concept 12.2
Apply the Concept 12.3
Apply the Concept 12.4
Apply the Concept 12.5
Apply the Concept 12.6
Apply the Concept 13.1
Apply the Concept 13.2
Apply the Concept 13.3
Apply the Concept 13.4
Apply the Concept 14.1
Apply the Concept 14.2
Apply the Concept 14.3
Apply the Concept 14.4
Apply the Concept 14.5
Apply the Concept Technology Guide 1.1
Apply the Concept Technology Guide 1.2
Apply the Concept Technology Guide 1.3
Apply the Concept Technology Guide 1.4
Apply the Concept Technology Guide 2.1
Apply the Concept Technology Guide 2.2
Apply the Concept Technology Guide 2.3
Apply the Concept Technology Guide 3.1
Apply the Concept Technology Guide 3.2
Apply the Concept Technology Guide 3.3
Apply the Concept Technology Guide 3.4
Apply the Concept Technology Guide 3.5
Apply the Concept Technology Guide 3.6
Apply the Concept Technology Guide 3.7
Company Index
Subject Index
End User License Agreement