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• Title Page
• Copyright Page
• Dedication
• Contents
• Preface
• Part I Building a Strategic Framework to Analyze Supply Chains
• Chapter 1 Understanding the Supply Chain
• What Is a Supply Chain?
• The Objective of a Supply Chain
• Decision Phases in a Supply Chain
• Process Views of a Supply Chain
• Examples of Supply Chains
• Developing Skills for Your Career
• Discussion Questions
• Bibliography
• Chapter 2 Achieving Strategic Fit in a Supply Chain
• Competitive and Supply Chain Strategies
• How is Strategic Fit Achieved?
• Supply Chain Levers to Deal with Uncertainty
• Expanding Strategic Scope
• Discussion Questions
• Bibliography
• Case Study: The Demise of Blockbuster
• Chapter 3 Supply Chain Drivers and Metrics
• Financial Measures of Performance
• A Framework for Supply Chain Decisions
• Facilities
• Inventory
• Transportation
• Information
• Sourcing
• Pricing
• Discussion Questions
• Bibliography
• Case Study: Seven‐Eleven Japan Co.
• Case Study: Financial Statements for Walmart Stores Inc. and Macy’s Inc.
• Part II Designing the Supply Chain Network
• Chapter 4 Designing Distribution Networks and Applications to Omni‐Channel Retailing
• Factors Affecting Distribution Network Design in the Supply Chain
• Design Options for a Distribution Network
• Online Sales and Omni‐Channel Retailing
• Discussion Questions
• Bibliography
• Case Study: Blue Nile and Diamond Retailing
• Chapter 5 Network Design in The Supply Chain
• The Role of Network Design in the Supply Chain
• Factors Influencing Network Design Decisions
• Framework for Network Design Decisions
• Models for Designing a Regional Network Configuration
• Models for Identifying Potential Sites in a Region
• Models for Demand Allocation and Plant Location
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Designing the Production Network at CoolWipes
• Case Study: Managing a Merger at Lightning Networks
• Chapter 6 Designing Global Supply Chain Networks
• The Impact of Globalization on Supply Chain Networks
• The Importance of Total Cost in Global Networks
• Risk Management in Global Supply Chains
• Evaluating Network Design Decisions using Decision Trees
• To Onshore or To Offshore: The Value of Flexibility in a Supply Chain Under Uncertainty
• Discussion Questions
• Exercises
• Bibliography
• Case Study: BioPharma, Inc.
• Case Study: Global Supply Design for the Future: Nokia
• Part III Planning and Coordinating Demand and Supply in a Supply Chain
• Chapter 7 Demand Forecasting in a Supply Chain
• The Role of Forecasting in a Supply Chain
• Components of a Forecast and Forecasting Methods
• Time‐Series Forecasting Methods
• Measures of Forecast Error
• Building Forecasting Models using Excel
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Specialty Packaging Corporation
• Chapter 8 Aggregate Planning in a Supply Chain
• Aggregate Planning and its Role in a Supply Chain
• The Basic Tradeoffs in Aggregate Planning
• Aggregate Planning using Linear Programming
• Aggregate Planning in Excel
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Kloss Planters and Harvesters
• Case Study: Smartphone Production at QuickTronics
• Chapter 9 Sales and Operations Planning in a Supply Chain
• Responding to Predictable Variability in the Supply Chain
• Sales and Operations Planning at Red Tomato
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Mintendo Game Girl
• Case Study: Promotion Challenges at Gulmarg Skis
• Chapter 10 Coordination in a Supply Chain
• Lack of Supply Chain Coordination and its Impact on Performance
• Obstacles to Coordination in a Supply Chain
• Managerial Levers to Improve Coordination
• Some Practical Approaches to Improve Supply Chain Coordination
• Discussion Questions
• Bibliography
• Part IV Planning and Managing Inventories in a Supply Chain
• Chapter 11 Managing Economies of Scale in a Supply Chain Cycle Inventory
• The Role of Cycle Inventory in a Supply Chain
• Economies of Scale to Exploit Fixed Costs
• Aggregating Multiple Products in a Single Order
• Economies of Scale to Exploit Quantity Discounts
• Why do Suppliers offer Quantity Discounts?
• Short-Term Discounting: Trade Promotions
• Managing Multiechelon Cycle Inventory
• Managerial Levers to Reduce Cycle Inventory
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Delivery Strategy at MoonChem
• Case Study: Pricing and Delivery at NAN
• Appendix 11A: Economic Order Quantity
• CHAPTER 12 Managing Uncertainty in a Supply Chain Safety Inventory
• The Role of Safety Inventory in a Supply Chain
• Factors Affecting the Level of Safety Inventory
• Determining the Appropriate Level of Safety Inventory
• Impact of Supply Uncertainty on Safety Inventory
• Impact of Aggregation on Safety Inventory
• Impact of Replenishment Policies on Safety Inventory
• Managing Safety Inventory in a Multiechelon Supply Chain
• Managerial Levers to Reduce Safety Inventory
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Managing Inventories at Alko Inc.
• Case Study: Should Packing Be Postponed to the Dc?
• Appendix 12A: The Normal Distribution
• Appendix 12B: The Normal Distribution in Excel
• Appendix 12C: Expected Shortage per Replenishment Cycle
• Appendix 12D: Evaluating Safety Inventory For Slow‐Moving Items
• Chapter 13 Linking Product Availability to Profits
• Factors Affecting the Desired Level of Product Availability
• Evaluating the Optimal Level of Product Availability
• Basic Managerial Levers to Improve Supply Chain Profitability
• The Value of Speed in a Seasonal Supply Chain
• The Value of Postponement in a Seasonal Supply Chain
• Setting Product Availability for Multiple Products under Capacity Constraints
• Discussion Questions
• Exercises
• Bibliography
• Case Study: The Need for Speed at Winner Apparel
• Appendix 13A: Optimal Level of Product Availability
• Appendix 13B: An Intermediate Evaluation
• Appendix 13C: Expected Profit from an Order
• Appendix 13D: Expected Overstock from an Order
• Appendix 13E: Expected Understock from an Order
• Appendix 13F: Simulation using Spreadsheets
• Part V Designing and Planning Transportation Networks
• Chapter 14 Transportation in a Supply Chain
• Transportation Modes and their Role in a Supply Chain
• Transportation Infrastructure and Policies
• Design Options for a Transportation Network
• Mumbai Dabbawalas: A Successful Same Day Delivery Network
• Trade‐Offs in Transportation Design
• Tailored Transportation
• Discussion Questions
• Bibliography
• Case Study: Designing a Sustainable Distribution Network for Euro‐Grain
• Case Study: The Future of Same‐Day Delivery: Same as the Past?
• Case Study: Selecting Transportation Modes for China Imports
• Part VI Managing Cross‐Functional Drivers in a Supply Chain
• Chapter 15 Sourcing Decisions in a Supply Chain
• The Sourcing Decision in a Supply Chain
• Total Cost of Ownership
• Designing a Sourcing Portfolio: Tailored Sourcing
• The Impact of Incentives on Third‐Party Behavior
• Sharing Risk and Reward in the Supply Chain
• Discussion Questions
• Exercises
• Bibliography
• Case Study: Polaris Industries Inc.
• Chapter 16 Pricing and Revenue Management in a Supply Chain
• The Role of Pricing and Revenue Management in a Supply Chain
• Differential Pricing for Multiple Customer Segments
• Dynamic Pricing and Overbooking for Perishable Assets
• Discounting and Peak Pricing for Seasonal Demand
• Constructing a Portfolio of Bulk Contracts and Spot Buying
• Some Practical Challenges When using Revenue Management
• Discussion Questions
• Exercises
• Bibliography
• Case Study: To Savor or to Groupon?
• Chapter 17 Sustainability and The Supply Chain
• The Role of Sustainability in a Supply Chain
• The Tragedy of the Commons
• Key Pillars of Corporate Social Responsibility
• Sustainability and Supply Chain Drivers
• The Role of Incentives and Regulation for Sustainability
• Discussion Questions
• Bibliography
• Index