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• Title Page
• Copyright
• Dedication
• Contents
• Preface
• Acknowledgments
• Part I: Organizational Behavior in Sport Organizations
• Chapter 1. Importance of Organizational Behavior in Sport
• Importance of Understanding OB
• Creating a Person-Centered Strategy
• Organizations as Open Systems
• Acquiring Knowledge and Experience in Sport Management
• Summary
• Discussion Questions
• Chapter 2. Diversity, Equity, and Inclusion
• Understanding Social Identity
• Diversity Management and Inclusive Organizations
• Outcomes Associated With Diversity Management
• Challenges to Diversity in Sport Organizations
• Does Diversity, Equity, and Inclusion Training Work?
• Summary
• Discussion Questions
• Chapter 3. Ethics in Sport Organizations
• Ethical Foundations: Deontology, Teleology, and Existentialism
• Developing an Ethical Environment in Sport Organizations
• Importance of Leadership in Developing an Ethical Environment
• Codes of Ethics
• Ethical Decision Making
• Ethical Guidelines in Human Resource Management
• Corporate Social Responsibility
• Future Challenges in Ethical Operations of Sport Organizations
• Summary
• Discussion Questions
• Part II: Managing the Individual
• Chapter 4. Understanding Personality and Attitudes
• Intelligence
• Understanding Personality
• Personality and Emotional Intelligence
• Cognitive Concepts in Personality
• Motivational Concepts in Personality
• Interactional Approach
• Attributions in Organizational Behavior
• Attitude
• Important Attitudes in Sport Organization Workplaces
• Summary
• Discussion Questions
• Chapter 5. Learning, Motivation, Training, and Development
• Learning in Sport Organizations
• Motivation Through Goal Setting
• Performance in Sport Organizations
• Training and Development to Enhance Individual Performance
• Summary
• Discussion Questions
• Chapter 6. Job Satisfaction and Design
• Understanding Job Satisfaction and Job Dissatisfaction
• Enhancing Job Satisfaction
• Stakeholder Satisfaction in Sport
• Summary
• Discussion Questions
• Chapter 7. Stress and Well-Being
• Causes of Stress
• Negative and Positive Types of Stress
• Stress in the Competitive Sport Environment
• Trauma and Stress in Sport
• Well-Being in the Workforce
• Dealing With Stress
• Preventing Stress From Becoming Burnout
• Summary
• Discussion Questions
• Chapter 8. Socialization and Integration
• Process of Socialization
• Easing New Members Into the Workforce
• Socialization Contexts
• Temporary Versus Enduring Organizations
• Internationalization of Sport
• Summary
• Discussion Questions
• Part III: Managing the Group
• Chapter 9. Leadership and Development
• History of Leadership Research
• Leadership Research in Sport
• Summary
• Discussion Questions
• Chapter 10. Decision Making
• Programmed Versus Nonprogrammed Decisions
• Rational Model of Decision Making
• Administrative Model of Decision Making
• Garbage Can Model of Decision Making
• Individual Decision Making
• Risk Taking in the Decision-Making Process
• Decision-Making Challenges
• Group Decision Making
• Summary
• Discussion Questions
• Chapter 11. Effective Teamwork
• Overview of Teams and Teamwork
• Team Development
• Team Roles
• Team Effectiveness
• Team Cohesion
• Social Loafing
• Common Team-Related Challenges
• Enhancing Effectiveness for Virtual Team Collaboration
• Summary
• Discussion Questions
• Chapter 12. Conflict, Negotiation, and Power
• Conflict
• Negotiation
• Individual Types of Power
• Summary
• Discussion Questions
• Part IV: Managing the Organization
• Chapter 13. Communication in the Organization
• Interpersonal Communication
• Communicating Through Social Media
• Common Communication Forms
• Summary
• Discussion Questions
• Chapter 14. Organizational Culture
• Emergence of Organizational Culture
• Levels of Awareness
• Values in Their Various Forms
• Integrating the Employee Into the Culture
• OC Scholarship in Sport
• Summary
• Discussion Questions
• Chapter 15. Organizational Change
• Organizational Change in Sport
• Lewin’s Models: Change Management and Force Field Analysis
• Greiner’s Patterns of Organizational Change
• Sport Management Research on Organizational Change
• Summary
• Discussion Questions
• References
• Index
• About the Authors