Efnisyfirlit

• Cultural Agility: Building a Pipeline of Successful Global Professionals
• Contents
• Preface
• Acknowledgments
• Part 1: Introduction: The Basics of Cultural Agility
• Chapter 1: What is Cultural Agility?And Why is it so Crucial Today?
• Cultural Agility: A Mega-Competency with Three Levels
• The Need for Speed in Building a Pipeline of Culturally Agile Professionals
• Barriers to Creating a Pipeline of Culturally Agile Professionals
• Assumptions about Prior Cultural Exposure
• Assumptions about Prior Success
• Assumptions about Cultural Similarities and Differences
• Assumptions about Technology
• Take Action
• Part 2: Who Is Culturally Agile?
• Chapter 2: Three Cross-Cultural Competencies Affecting Culturally Agile Responses
• The Cultural Agility Competency Framework: Twelve Key Competencies
• How the Competencies Affecting Behavioral Responses are Different
• Competencies Affecting Behavioral Responses in Cross-Cultural Contexts
• Cultural Adaptation
• Cultural Minimization
• Cultural Integration
• Take Action
• Chapter 3: Nine Cross-Cultural Competencies Affecting Success of Culturally Agile Professionals
• Three Competencies Affecting Psychological Ease in Cross-Cultural Situations
• Tolerance of Ambiguity
• Appropriate Self-Efficacy
• Cultural Curiosity and Desire to Learn
• Three Competencies Affecting Cross-Cultural Interactions
• Valuing Diversity
• Ability to Form Relationships
• Perspective-Taking
• Three Competencies Affecting Global Business Decisions
• Knowledge and Integration of Cross-National/Cultural Issues
• Receptivity to Adopting Diverse Ideas
• Divergent Thinking and Creativity
• Take Action
• Part 3: Attract and Select the Most Culturally Agile Talent
• Chapter 4: Attracting and Recruiting for Cultural Agility
• Finding Culturally Agile Professionals
• Finding Culturally Agile New Hires
• Finding Culturally Agile Midcareer Professionals
• Attracting Culturally Agile Professionals
• Global Image and Attracting Culturally Agile Talent
• Recruitment Messages to Attract Culturally Agile Talent
• Creating the Employee Value Proposition for Culturally Agile Professionals
• Take Action
• Chapter 5: Assessing and Selecting for Cultural Agility
• R?sum? Screening
• Foreign Language Assessment
• Knowledge Assessment
• Personality Assessment
• Personality Traits Affecting Psychological Ease Cross-Culturally
• Personality Traits Affecting Cross-Cultural Interactions
• Personality Traits Affecting Decisions in a Cross-Cultural Context
• Testing for Personality Characteristics
• Interview
• Self-Assessment
• Take Action
• Part 4: Train and Develop Culturally Agile Talent
• Chapter 6: Building the Foundation for Cultural Agility with Cross-Cultural Training
• What to Include in a Cross-Cultural Training Program
• Learning Goal 1: Build a Framework for How Cultures Differ
• Learning Goal 2: Gain Culture-Specific Knowledge
• Learning Goal 3: Learn Methods for Cross-Cultural Discovery
• Learning Goal 4: Understand the Cross-Cultural Adjustment Process
• Delivery Methods for Cross-Cultural Training
• Web-Based Delivery Methods
• Person-Led Delivery Methods
• Blended Learning
• Language Training
• Timing and Sequencing of Cross-Cultural Training
• Readiness for Cross-Cultural Training
• Evaluating the Effectiveness of Cross-Cultural Training
• Knowledge Gained and Retained
• Time-to-Effectiveness
• Professional Success
• Methods for Evaluating Effectiveness
• Take Action
• Chapter 7: Crafting Developmental Cross-Cultural Experiences to Increase Cultural Agility
• How Cross-Cultural Experiences Become Developmental
• Engage in Meaningful Peer-Level Interactions
• Use (New) Knowledge, Skills, and Abilities in Different Cultural Contexts
• Receive Feedback on Performance in Cross-Cultural Roles
• Suggestions for Developmental Cross-Cultural Experiences
• Mentoring Programs
• Buddy Programs
• Global Project Teams
• International Volunteerism Programs
• Global Rotational Programs
• Take Action
• Chapter 8: Developing Cultural Agility through International Assignments
• International Assignment Goals and Cultural Agility
• Using Strategic Global Mobility Practices to Build Cultural Agility
• Self-Assessment
• Selection
• Appropriate Support Practices
• Performance Management
• Repatriation
• Take Action
• Part 5: Conclusion: Leadership and Organizational Factors
• Chapter 9: Managing and Leading to Build Cultural Agility in the Workforce
• Your Organization’s Readiness for Cultural Agility Practices
• Strategic Versus Administrative HR Management
• How Important Is Cultural Agility for Your Organization?
• Leadership Practices to Foster a Culturally Agile Organizational Culture
• Measure and Reward Cultural Agility
• Invest in Building Culturally Agile Talent
• Lead by Example
• HR’s Role in Building the Culturally Agile Workforce
• Your Cultural Agility
• Take Action
• Stay Connected to Learn More
• Appendix: Lists to Assess Your Organization’s Global Employer Image
• Notes
• About the Author
• Index