Efnisyfirlit

• Cover
• Title Page
• Copyright
• Contents
• New Preface, November 2012
• Preface
• Part I. The Change Problem and Its Solution
• 1. Transforming Organizations: Why Firms Fail
• 2. Successful Change and the Force That Drives It
• Part II. The Eight-Stage Process
• 3. Establishing a Sense of Urgency
• 4. Creating the Guiding Coalition
• 5. Developing a Vision and Strategy
• 6. Communicating the Change Vision
• 7. Empowering Employees for Broad-Based Action
• 8. Generating Short-Term Wins
• 9. Consolidating Gains and Producing More Change
• 10. Anchoring New Approaches in the Culture
• Part III. Implications for the Twenty-First Century
• 11. The Organization of the Future
• 12. Leadership and Lifelong Learning
• About the Author