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• Cover
• Half Title
• Title
• Copyright
• Original Title
• Original Copyright
• Preface
• Contents
• 1. Observing and Understanding Human Interaction
• Some Observable Forms of Interaction
• Communication as Common to All Forms of Interaction
• Interaction as Mediating between Individual and Group Properties
• Part One: INDIVIDUALS’ ATTITUDES
• 2. The Organization of Psychological Activities
• The Nature of Motivation
• The Acquiring of Motives
• Complex Motivation and the Organization of Psychological Processes
• Attitudes
• Overview
• 3. The Nature of Attitudes
• Some Formal Properties of Attitudes
• Attitudes and Overt Behavior
• Influence of Attitudes on Other Psychological Processes
• Overview
• 4. Attitude Change
• The Primary Conditions for Attitude Change
• Attitude Properties and Attitude Change
• Persuasion and Attitude Change
• Strategies of Attitude Change: An Overview
• 5. The Organization and Stability of Attitudes
• The Stable Single Attitude
• Attitude Organization
• The Inclusive Principle of Balance
• Attitude Organization and the Resistance of Attitudes to Change
• Focal Objects of Attitude Organization
• The Outcomes of Imbalance
• Overview
• Part Two: PROCESSES OF INTERACTION
• 6. Interpersonal Perception
• Psychological Processes in Interpersonal Perception
• Accuracy in Interpersonal Perception
• Reciprocal Perception by Interacting Persons
• 7. Communicative Behavior
• The Nature of Messages
• Psychological Processes in Message Sending
• Psychological Processes in Message Receiving
• Interpersonal Processes
• Overview
• 8. The Formation of Group Norms
• Consensual and Shared Attitudes within Groups
• The Nature of Group Norms
• Group Norms and the Sharing Process
• Imperfect Sharing of Norms
• Overview
• 9. Interpersonal Response
• Interpersonal Sequences That Are Dependable
• Interpersonal Adaptation
• Predominantly Unilateral Influence
• Reciprocal Influence: Group Processes
• Overview
• Part Three: GROUP STRUCTURES AND PROPERTIES
• 10. Structures of Interpersonal Relationships
• Classifications of Interpersonal Attitudes
• Bases of Attraction: Properties Attributed to Others
• Dyadic Attraction as a Basis for Group Structure
• Subgroup Structuring of Attraction Relationships
• Overview
• 11. Role Relationships
• Social Positions and Role Prescriptions
• Positional Distance and Role Relationships
• Groups as Multidimensional Systems of Roles
• Overview
• 12. Group Properties
• Group Size
• Structural Differentiation and Integration
• Attitudinal Uniformity
• Cohesiveness
• Group Properties as Related to Interaction: Overview
• Part Four: INTERACTION IN GROUP SETTINGS
• 13. Complex Role Demands
• Gains and Pains in Role Prescriptions
• Role Conflict
• The Minimizing of Role Conflict
• Overview
• 14. Intergroup Conflict
• Personal and Shared Bases of Prejudice
• Hostility between Groups
• The Reduction of Group Conflict
• Overview
• 15. Achieving Group Goals
• Interaction Processes in Group Problem Solving
• Leadership Roles in Goal Achievement
• Group Cohesiveness and Goal Achievement
• Overview: Interaction at Work
• APPENDIXES AND REFERENCES
• A: The Measurement of Attitudes
• Attitude Items and Attitude Scales: Early Efforts
• General Characteristics of Measurement
• Other Approaches to Attitude Measurement
• B: Survey Research and the Measurement of Public Opinion
• C: Interaction Process Analysis (Bales)
• References
• INDEXES
• Index of Names
• Index of Subjects