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• List of Figures and Tables
• About the Author
• Preface
• Case Matrix
• Online Resources
• PART 1 TOURISM ESSENTIALS: AN INTRODUCTION
• 1 Tourism Essentials
• Learning Outcomes
• Introduction
• Pandemics and Tourism
• The History of Tourism
• The Subject of Tourism
• A Tourism System
• Definitions of Tourism
• Tourism Supply as a Complex System
• Spatial Interaction Between the Components of the Tourism System: Tourist Flows
• Interrelationships and Classifications
• The Tourist Experience
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• PART 2 DESTINATION ESSENTIALS
• 2 The Destination
• Learning Outcomes
• Introduction
• Defining the Destination
• Common Features of Tourist Destinations
• Accommodation, Food and Beverage
• Retailing and Other Services
• Access
• Ancillary Services
• Infrastructure and Superstructure
• The Impact of Covid-19 on the Destination
• Types of Tourism
• Destination Stakeholders
• The Sustainable Destination
• The Competitive Destination
• The Evolving Destination
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 3 The Economic Consequences of Tourism
• Learning Outcomes
• Introduction
• The Supply Side of Tourism: Definitions and Characteristics
• The Demand Side of Tourism: Measurement Issues
• The Economic Consequences of Tourism
• The Economic Benefits of Tourism
• The Economic Costs of Tourism
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 4 The Environmental Consequences of Tourism
• Learning Outcomes
• Introduction
• The Developing Relationship between Tourism and the Environment
• Carrying Capacity
• Consequences of Tourism for the Environment
• Conflict
• Environmental Impact Assessment and Auditing
• Overarching Issues
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 5 The Social and Cultural Consequences of Tourism
• Learning Outcomes
• Introduction
• Hosts and Guests
• The Demonstration Effect
• Modelling the Encounter
• The Consequences of Tourism for the Host Community
• Processes of Cultural Change
• Assessing the Social and Cultural Consequences of Tourism
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 6 Sustainable Tourism
• Learning Outcomes
• Introduction
• Background to Sustainability
• The Pillars of Sustainability
• Concepts and Definitions
• Types of Tourism Sustainability
• Principles of Sustainable Tourism
• Implementation of Sustainability
• The Role of Government in Implementing Sustainable Tourism
• Contemporary Tools of Sustainable Tourism
• Sustainable Tourism Indicators
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• PART 3 TOURISM SECTOR ESSENTIALS
• 7 Visitor Attractions and Events
• Learning Outcomes
• Introduction
• Defining Visitor Attractions
• Characteristics of Visitor Attractions
• Classifying Visitor Attractions
• A Destination System of Visitor Attractions
• Specific Types of Visitor Attraction
• Managing Visitor Attractions
• Management Issues
• The Future of Visitor Attractions
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 8 Hospitality
• Learning Outcomes
• Introduction
• Definitions and Scope
• History of the Hospitality Industry
• Structure of the Hospitality Industry
• Managing the Hospitality Industry
• Hospitality Operations
• Environmental Issues
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 9 Intermediaries
• Learning Outcomes
• Introduction
• Tourism Distribution Channels
• Distribution Strategy, Power and Relationships
• Intermediaries
• Integration in the Distribution Channel
• Reactionary Strategies
• Technology
• Future Trends
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 10 Transport
• Learning Outcomes
• Introduction
• Transport Networks
• Elements of a Transport System
• Managing Transport Systems
• Transport Modes for Tourism
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 11 Government and Tourism
• Learning Outcomes
• Introduction
• The Role of Government in Tourism
• Tourism Policy
• Government Tourism Organisations
• Contemporary Approaches to Integrated Tourism Governance
• Tourism Planning
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• PART 4 TOURISM DEMAND AND MARKETING ESSENTIALS
• 12 Demand
• Learning Outcomes
• Introduction
• Definitions and Concepts
• The Tourist Consumer Decision-making Process
• Models of Consumer Behaviour in Tourism
• An Evaluation of Consumer Behaviour Models in Tourism
• Determinants of Demand for Tourism
• Suppressed Demand for Tourism
• Macro Determinants of Tourism Demand
• Forecasting Tourism Demand
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• 13 Tourism Marketing
• Learning Outcomes
• Introduction
• The Concept of Marketing
• Evolution of Marketing Approaches
• A Tourism Marketing Gap?
• Market Planning in Tourism and Hospitality
• The Tourism Product
• Putting it all Together: Tourism Product Markets
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• PART 5 TOURISM FUTURES: THE ESSENTIALS
• 14 Tourism Futures
• Learning Outcomes
• Introduction
• Future Tourism Scenarios
• The Future Drivers of Tourism
• Technological Drivers of Change
• The Response – Tourism Futures
• Tourism Market Futures
• Destination Futures
• Transport Futures
• Future Tourism Products
• Cross-cutting Issues for Tourism Futures
• Summary
• Discussion Questions
• Annotated Further Reading
• References Cited
• Index