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• Cover
• Title
• Copyright
• Preface to the Second Edition
• Acknowledgments
• Chapter 1: Procurement and Best Business Practices
• Understanding Procurement
• Understanding and Conveying Requirements
• Creating Strategic Plans and Tactics
• Finding Innovative Methods and Exploring Alternatives
• Providing Procurement Services
• Accepting Orders
• Placing Orders
• Mastering Procurement and Business Tactics
• Budgets and Expense Allocation
• Internal Control Systems
• Establishing Procurement Methods
• Internal Cost-Related Analysis Tools
• Keeping Supplier Information
• Summary
• Chapter 2: Sourcing Management
• Establishing Requirements
• Creating and Organizing Requirements
• Developing Specifications and Formats
• Statement of Work
• Terms and Conditions
• Specification Traps
• Locating and Developing Sources of Supply
• Types of Competition
• Locating Suitable Suppliers
• Market Analysis: Determining Changing Marketplace Factors
• Obtaining Bids and Proposals
• Bidding Guidelines
• Formulating the Bid or Proposal Type
• Managing Sourcing Data
• Categories of Existing Sources
• Maintaining Sourcing Lists
• The Strategic Sourcing Plan
• Operational Sourcing Strategy
• Summary
• Chapter 3: Solicitation of Bids and Proposals
• Solicitation Planning
• Solicitation Methods
• Summary
• Chapter 4: Supplier Selection Criteria
• Selecting the Supplier and Awarding the Contract
• Operational Measures and Measures of Efficiency
• Applying Selection Criteria
• Administering the Contract
• Summary
• Note
• Chapter 5: Contracts and the Legal Aspects of Procurement
• Contract Essentials
• Contract Requirements
• Contract Types
• Other Contract Types
• Methods of Exchange
• Other Contract Elements
• Legal Authority and the Buyers’ Responsibilities
• Reviewing Contracts for Legal Requirements
• Aligning Contracts and Practices with Policy
• Maintaining Procurement Documents and Records
• Summary
• Chapter 6: Supplier Diversity
• Diversity Programs
• U.S. Small Business Support
• The U.S. Small Business Administration (SBA)
• Contracting
• The Business Case for Diversity
• Supplier Diversity Best Practices
• Global Supplier Diversity
• Diversity Advocacy Organizations
• Summary
• Chapter 7: Risk Management
• The Nature of Risk
• Why Is Understanding Risk Important?
• Risk Management Principles
• Resources for Additional Information
• Summary
• Chapter 8: Sustainability
• Issues in Sustainability
• Guidelines
• Lean Six Sigma
• Criteria for Supplier Evaluation
• Institute for Supply Management’s Principles of Sustainability and Social Responsibility
• Examples of Corporate Sustainability Efforts
• Summary
• Notes
• Chapter 9: Negotiation
• Assessing the Negotiating Environment
• Gathering Information and Analysis
• Preparing for the Negotiation
• Conducting the Negotiation
• Summary
• Chapter 10: Contract Formation and Administration for Optimum Supplier Performance
• Managing Contract Compliance
• Tracking and Expediting Deliveries
• Handling Supplier-Related Deviations
• Summary
• Chapter 11: Project Management
• The Five Project Management Processes
• Stage One: Initiating a Project
• Stage Two: Project Planning
• Stage Three: Project Execution
• Stage Four: Project Controlling
• Stage Five: Project Closeout
• A Key Knowledge Area: Project Procurement Management
• Using a Matrix Model for Project Staffing
• Summary
• Notes
• Chapter 12: Quality
• Managing Quality Performance
• Ensuring Quality Performance
• Summary
• Chapter 13: The Procurement Function’s Internal Relationships
• Understanding Key Departmental Roles
• Developing Good Working Relationships
• Participating in Cross-Functional Operations
• Reengineering Supply Management
• Summary
• Chapter 14: Supplier Relationship Management (SRM)
• Managing Productive Supplier Relationships
• Developing Continuous Improvement
• Pricing Factors and Supply
• Representing the Organization
• Summary
• Note
• Chapter 15: Leveraging Computer Systems
• Using Basic Information Technology Processes
• Using Software for Procurement
• Sourcing Supply Management Tools
• Summary
• Chapter 16: Financial Decisions for Sourcing
• Performing Make-or-Buy Analysis
• Performing Lease-or-Buy Analysis
• Formulating Financial Strategies
• Summary
• Chapter 17: Source to Settle
• Why Source to Settle?
• Implementing an S2S Process
• Managing the S2S Process
• Outsourcing the S2S Process
• Summary
• Chapter 18: Material Management and Supply Operations
• Inventory Control and Management Systems
• Physical Management and Inventory Accounting
• Disposition of Surplus Assets
• Summary
• Chapter 19: Logistics
• The Logistics Process
• Modes of Transportation
• Traffic Management
• Customs
• Logistics in the Context of International Trade
• Supplemental Information
• Links
• Summary
• Notes
• Chapter 20: Regulatory Compliance
• Regulatory Factors Governing Procurement
• Government Organizations and Roles, Regulations, and Controls
• Tax Laws
• FASB
• Conformance to Law
• Preventing Workplace Discrimination and Harassment
• Summary
• Note
• About the Authors
• About the Website
• Index
• End User License Agreement