Handbook of Organizational Learning and Knowledge Management

Höfundur Mark Easterby-Smith; Marjorie A. Lyles

Útgefandi Wiley Professional Development (P&T)

Snið ePub

Print ISBN 9780470972649

Útgáfa 2

Útgáfuár 2011

7.090 kr.

Description

Efnisyfirlit

  • Cover
  • Dedication
  • Title
  • Copyright
  • Chapter 1: The Evolving Field of Organizational Learning and Knowledge Management
  • The Field and Scope of the Handbook
  • Major Sources
  • Watersheds
  • Future Directions
  • Conclusions
  • References
  • Part I: Disciplinary Perspectives
  • Chapter 2: Organizational Learning Viewed from a Social Learning Perspective
  • Abstract
  • Introduction
  • Organizational Learning Based Upon Individual Learning Theory
  • Social Learning Theory in Organizational Learning Literature
  • Inspiration from Pragmatism
  • Conclusion and Discussion
  • References
  • Chapter 3: Organizational Learning: The Sociology of Practice
  • Abstract
  • Introduction
  • The Grounding of the ‘Practice-based Studies’ Label
  • The Polysemy of Practice
  • The Epistemology of Practice
  • The Becoming of a Practice and its Stabilization
  • The Theoretical Contribution Made by the Study of Practices
  • The Substantive Contribution Made by the Study of Practices
  • Conclusions
  • References
  • Chapter 4: Psychological Perspectives in Organizational Learning: A Four-Quadrant Approach
  • Abstract
  • Introduction
  • The Four Quadrant Framework
  • Emotion in Organizational Learning
  • Conclusion
  • References
  • Chapter 5: Information Technology and the Possibilities for Knowledge Sharing
  • Abstract
  • Introduction
  • Literature Review
  • Conceptualizing Knowledge Sharing and IT
  • Indicative Case Example: Knowledge Sharing in Compound UK
  • Implications for Enterprise 2.0 and Knowledge Management
  • Practical Implications
  • Conclusion
  • References
  • Chapter 6: Knowledge Management: Process, Practice, and Web 2.0
  • Abstract
  • Introduction
  • Knowledge Management in Organizations
  • The Role of Web 2.0 Technologies in Support of Organizational Knowledge Management
  • Summary and Conclusion
  • References
  • Chapter 7: Knowledge Creation in Firms
  • Abstract
  • Knowledge Management: Perils and Promises
  • Organizational Economics: A Novel Perspective on Knowledge Management
  • Knowledge Management: Organizational Economic Insights
  • Conclusions
  • References
  • Additional Reading
  • Chapter 8: A Framework for Integrating Organizational Learning, Knowledge, Capabilities, and Absorptive Capacity
  • Abstract
  • Introduction
  • Definition of Constructs
  • Definition of Boundaries
  • Integrative Framework
  • The Moderating Role of a Knowledge Strategy
  • Conclusions and Directions for Future Research
  • References
  • Part II: Organizational Learning and Learning Organizations
  • Chapter 9: Learning Portfolios: An Alternative to Learning Organizations
  • Abstract
  • Introduction
  • Images of Organizations and Learning
  • Contrasting Images: Implications
  • FIAT Auto: Case Example of a Company’s Learning Portfolio
  • Analyzing Learning Portfolios
  • Learning Portfolio Management
  • Investment Dimensions to Learning
  • Assessing Learning Effectiveness
  • Guiding Learning Portfolios: The Role of the Chief Learning Officer
  • Tailoring Theory and Application
  • Conclusion
  • References
  • Chapter 10: Intersubjectivity and Community-Building: Learning to Learn Organizationally
  • Abstract
  • Introduction
  • Knowledge, Cognition, and Organizational Learning
  • Intersubjectivity: The Key to Communities and Community Building
  • From Theory to Practice: Community Building
  • Discussion—Some Key Learnings from Applying the Model
  • Conclusion
  • References
  • Chapter 11: Fads, Fashions, and the Fluidity of Knowledge
  • Abstract
  • Introduction
  • The Success of Senge’s TLO
  • TLO’s Latency Period
  • Senge’s Focus
  • What Research into Fads and Fashions Says About TLO’s Success
  • Fluid Knowledge
  • References
  • Chapter 12: The Contribution of Teams to Organizational Learning
  • Abstract
  • Introduction
  • A Review of the Team Learning Literature
  • Discussion
  • Conclusion
  • References
  • Chapter 13: Absorptive Capacity
  • Abstract
  • Introduction
  • Origins, Definitions, and Operationalizations
  • Outcomes and Antecedents
  • Moderators and Absorptive Capacity as a Moderator
  • Progress, Problems, and Prospects
  • References
  • Chapter 14: Social Identity and Organizational Learning
  • Abstract
  • Introduction
  • Social Identity
  • Organizational Learning and Social Identity
  • Identity Management in the Organizational Learning Process
  • New Organizational Forms, Social Identity, and Learning
  • Networks, Social Identity, and Learning
  • Do New Organizational Forms Threaten Social Identity and Learning?
  • Conclusions
  • References
  • Chapter 15: Organizations, Learning, and Emotion
  • Abstract
  • Introduction
  • Learning, Knowledge, and Emotion
  • Some Perspectives on Emotions
  • Organizations, Management, and Emotion
  • Organizational Learning, Politics, and Emotion
  • Anxiety
  • Transference, Anxiety, and Defenses
  • Group Emotions, Collective Dynamics, and Learning
  • Criticism, Learning, and Care
  • References
  • Chapter 16: Subtle Learning and Organizational Identity as Enablers of Strategic Change
  • Abstract
  • Introduction
  • The Nature of Organizational Learning
  • Subtle Learning
  • Organizational Identity ←⇒ Organizational Learning
  • Implications
  • Conclusion
  • References
  • Part III: Knowledge and its Management in Organizations
  • Chapter 17: Dominant Logic, Knowledge Creation, and Managerial Choice
  • Abstract
  • Introduction
  • The Nature of Dominant Logic
  • Variance Suppression
  • Some Future Directions for the Study of Dominant Logic
  • Process Dominant Logics
  • References
  • Chapter 18: Informal Knowledge and Innovation
  • Abstract
  • Knowledge and Innovation
  • Why External Knowledge?
  • Informal Modes of Knowledge Acquisition
  • The Stage of Organizational Innovation and Informal Knowledge
  • Informal Knowledge and Innovation: Next Steps
  • References
  • Chapter 19: Knowledge Sharing in Organizations: The Role of Communities
  • Abstract
  • Introduction
  • The Problem of Knowledge Sharing
  • Agency in Knowledge Sharing
  • The Communal Resource
  • Conclusion and Research Imperatives
  • References
  • Chapter 20: Organizational Forgetting
  • Abstract
  • Introduction
  • Learning Curves and Knowledge Decay
  • Unlearning and Forgetting
  • A Comprehensive Model of Learning and Forgetting
  • Conclusions and New Avenues for Research
  • References
  • Chapter 21: How Should We Understand Tacit Knowledge? A Phenomenological View
  • Abstract
  • Introduction
  • Personal Knowing, Tacit Knowledge, and Skillful Performance: A Primer in Polanyi
  • Tacit Knowledge in Management Studies: The Great Misunderstanding
  • Articulating Tacit Knowledge
  • Conclusions
  • References
  • Chapter 22: Organizing Knowledge in Social, Alliance, and Organizational Networks
  • Abstract
  • Introduction
  • Knowledge in Three Network Types
  • Networks: Integrative Perspectives
  • Network Capability
  • Progress and Prospects
  • References
  • Chapter 23: Knowledge Assets, Capabilities, and the Theory of the Firm
  • Abstract
  • Introduction
  • Knowledge Assets and Learning
  • Knowledge Assets and Competitive Advantage
  • A Theory of the Learning Firm
  • Conclusion
  • References
  • Chapter 24: The Human Side of Dynamic Capabilities: a Holistic Learning Model
  • Abstract
  • Introduction
  • A Review of the Concept
  • A ‘Holistic’ Framework of Dynamic Capabilities
  • Conclusions
  • References
  • Chapter 25: Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions
  • Abstract
  • Organizational Knowledge-Bases
  • Three Mechanisms of Innovation Search
  • Dimensions of Organizational Knowledge-Bases
  • The Antecedents of Organizational Knowledge-Bases
  • Unanswered Questions
  • References
  • Part IV: Learning and Knowledge in International Contexts
  • Chapter 26: The Impact of Intercultural Communication on Global Organizational Learning
  • Abstract
  • Introduction
  • Communication in Global Organizational Learning
  • Intercultural Communication
  • Intercultural Communication Barriers to Organizational Learning
  • Sender-related Intercultural Communication Barriers to Organizational Learning
  • Receiver-related Intercultural Communication Barriers to Organizational Learning
  • Cultural Intelligence and Levels of Readiness
  • References
  • Chapter 27: Collaborating, Learning and Leveraging Knowledge Across Borders: A Meta-Theory of Learning
  • Abstract
  • Introduction
  • Mapping the Collaborative Learning Field
  • Collaborative Learning
  • Towards A Meta-framework of Collaborative Learning
  • Concluding Remarks
  • References
  • Chapter 28: Organizational Learning in Asia
  • Abstract
  • Taking Stock of Past Research
  • Nonaka’s Theory of Knowledge Creation
  • Towards a Pan-Asian Perspective on Organizational Learning
  • Implications for Organizational Learning and Knowledge Creation
  • References
  • Chapter 29: Learning Across Boundaries: The Effect of Geographic Distribution
  • Abstract
  • Introduction
  • Theoretical Framework
  • Effect of Contextual Factors on Organizational Learning and Knowledge Transfer
  • Future Work and Conclusion
  • References
  • Index
  • End User License Agreement

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