Efnisyfirlit

• Cover
• Title Page
• Dedication
• Contents
• List of figures and tables
• List of research reports and change tools
• About the author
• Preface
• Tour of the book
• Online teaching and learning resources
• Managing change in practice: video and text feature
• Employability skills
• Case studies and examples grid
• Publisher’s acknowledgements
• I MANAGING CHANGE: A PROCESS PERSPECTIVE
• 1.Process models of change
• 2.Leading change: a process perspective
• II RECOGNIZING THE NEED FOR CHANGE AND STARTING THE CHANGE PROCESS
• 3.Patterns of change
• 4.Sources of change
• 5.Recognizing a need or opportunity for change
• 6.Using value innovation to proactively identify new opportunities
• 7.Starting the change
• III DIAGNOSING WHAT NEEDS TO BE CHANGED
• 8.Diagnosis
• 9.Gathering and interpreting information
• IV PLANNING AND PREPARING FOR CHANGE
• 10.Shaping implementation strategies
• 11.Developing a change plan
• 12.Types of intervention based on who does what
• 13.Types of intervention classified according to focal issues
• 14.Selecting interventions
• V LEADING AND MANAGING THE PEOPLE ISSUES
• 15.Building change relationships
• 16.The role of leadership
• 17.Power, politics and stakeholder management
• 18.Responsible change management: an ethical approach
• 19.Managing context to promote ethical practice
• 20.Communicating change
• 21.Motivating others to change
• 22.Supporting others through change
• VI IMPLEMENTING CHANGE AND REVIEWING PROGRESS
• 23.Implementing change
• 24.Reviewing and keeping the change on track
• VII SUSTAINING CHANGE
• 25.Making change stick
• 26.Spreading change
• VIII LEARNING
• 27.Change managers learning from their own experience
• 28.Facilitating collective learning
• 29.Pulling it all together: a concluding case study
• References
• Author index
• Subject index
• eCopyright