Efnisyfirlit

• Cover
• Endorsements
• Titlepage
• Contents
• List of Figures
• List of Tables
• Preface to the second edition
• Foreword to the first edition
• Introduction
• Who is this book for?
• What do virtual work, virtual teams and virtual leadership mean?
• What about hybrid?
• Why this book?
• The author’s story: how I went virtual
• What will you gain from reading this book?
• Where should I start?
• 01 The ups and downs of virtual working
• Where virtual working works well
• When virtual working doesn’t work
• Where virtual work shares challenges with in-person work
• Where virtual work has unique challenges
• Surveying the world of virtual work
• Summary
• Questions for reflection
• References
• 02 Virtual leadership, mindset and approach
• Leadership has changed
• Virtual leadership
• Starting with self: your values and your motivations
• Your mindset and attitudes
• Who am I?
• How can I change and develop myself?
• What is my virtual identity?
• Your environment for virtual leadership
• Summary
• Questions for reflection
• References and further reading
• 03 Working virtually with others
• Knowing others
• Trust in virtual teams
• Virtual team complexity
• Taking virtual teams to high performance
• Conflict
• Practical team tools and strategies for virtual teams
• Being a virtual leader within the team
• Closing your virtual team
• Getting to grips with working with others remotely
• Summary
• Questions for reflection
• References and further reading
• 04 Technology for virtual work
• Technology is only an enabler
• People need to be able to use the technology
• Types of technology
• Considerations for choosing virtual technologies: what works when
• Technology: barriers to virtual work
• Technology: working with the human brain
• Going beyond what is possible in the physical world
• Summary
• Questions for reflection
• References and further reading
• 05 Leading virtual meetings
• Why leading meetings matters
• Considerations for virtual meetings
• Detailed preparation for virtual meetings
• Planning the process and activities to use
• During your virtual meeting
• Keeping people engaged – the key challenge
• Closing virtual meetings
• What if you are not the official leader of the meeting?
• Summary
• Questions for reflection
• References and further reading
• 06 Virtual working in between meetings
• Introduction
• Reviewing aspects of virtual work outside of meetings
• Productivity and effectiveness
• Delivery
• Performance
• Summary
• Questions for reflection
• References and further reading
• 07 Virtual working complications: time zones, language, culture and generation
• Introduction
• Wide time zones
• Language issues
• Culture
• Generation
• Summary
• Questions for reflection
• References and further reading
• 08 Hybrid
• What do we mean by hybrid?
• Why now?
• What’s different with hybrid?
• What’s the same?
• What about flexible hybrid working?
• The hybrid challenge: the lack of a level playing field
• Different structures for hybrid
• Levelling the playing field: in meetings
• Levelling the playing field: as leader
• Levelling the playing field: in-between meetings
• How to stay happy and hybrid?
• Summary
• Questions for reflection
• References and further reading
• 09 Potential pitfalls and how to overcome them
• Issues that affect virtual leaders and team members
• Issues related to live meetings
• Issues with virtual work outside of meetings
• Issues related to virtual working culture
• Questions for reflection
• 10 Inspiration for your virtual leadership
• Top 10 tips for virtual leaders
• Questions for reflection
• Further reading
• About the author
• Acknowledgements
• Index
• Copyright