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• About the Authors
• Foreword
• How to Use This Text
• Introduction and Background
• 1 Applying Social Psychology
• 2 The Problem Phase: From a Problem to a Problem Definition
• 3 The Analysis Phase: Finding Theory-Based Explanations for Problems
• 4 The Test Phase: Developing and Testing the Process Model
• 5 The Help Phase: Developing the Intervention
• 6 The Success Phase: Evaluating the Intervention
• 7 Conclusion: Looking Backward and Forward
• Answers to Assignments
• Glossary
• Bibliography
• Index