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• Cover: Armstrong’s Handbook of Reward Management Practice
• Praise for Armstrong’s Handbook of Reward Management Practice
• Also available by Michael Armstrong
• Title Page
• Contents
• List of Figures
• List of Tables
• Introduction
• Reference
• Part One Reward management: An overview
• 01 The essence of reward management
• The meaning of reward management
• The aims of reward management
• The philosophy of reward management
• The practice of reward management
• Reward management as a formal system
• Informal approaches to reward management
• References
• 02 Total reward
• The concept of total reward
• Total reward defined
• The employee value proposition
• The links with employee engagement and performance
• Critical evaluation of the total reward concept
• Developing an effective total rewards strategy and EVP
• References
• 03 Recognition
• The nature and use of recognition schemes
• Benefits of recognition schemes
• Types of recognition
• Designing a recognition scheme
• References
• 04 The changing context of reward management in the 2020s
• The importance of context
• The impact of the Covid-19 pandemic
• Labour shortages
• The cost-of-living crisis
• The overall impact
• References
• 05 Reward management responses, dilemmas and futures
• Introduction: Challenges and questions
• Common reward management responses
• Reward management dilemmas
• Responses to the reward management dilemmas
• Building back better
• Common components of the people-investment-focused, employer reward management response
• References
• 06 Ethical and social dimensions of reward management
• The significance of the ethical and social dimensions of reward management
• The ethical dimension
• Ethical decisions in reward management
• Reward and social responsibility
• The ESG framework
• References
• Part Two Reward management: Conceptual framework
• 07 The factors affecting pay levels
• Factors affecting levels of pay generally
• The implications of these factors
• Factors affecting pay levels within organizations
• References
• 08 How rewards affect behaviour and performance
• How people are motivated by reward
• The process of motivation
• Motivation theories
• Financial rewards
• Non-financial rewards
• Reward and engagement
• Reward and performance
• References
• Part Three Reward strategy and policies
• 09 Strategic reward
• The nature of strategic reward
• Reward strategy
• A critical evaluation of the concept of strategic reward
• Conclusion
• References
• 10 Developing reward strategy
• Reward strategy development issues
• A four-phased reward strategy review process
• References
• 11 Implementing reward strategy
• The aim and nature of reward strategy implementation
• The approach to implementation
• References
• 12 Reward policies
• The purpose of reward policies
• Reward policy areas
• Part Four Base pay management
• 13 The meaning of base pay management
• Base pay management defined
• Base pay defined
• The components of base pay management
• Formal and informal approaches to base pay management
• Reference
• 14 Job evaluation
• Job evaluation described
• The process of job evaluation
• Analytical job evaluation schemes
• Non-analytical schemes
• Job analysis for job evaluation
• Choice of approach to job evaluation
• Developing a matching scheme
• Avoiding bias
• Trends
• References
• 15 Market pricing
• Market pricing defined
• Applications of market pricing
• Requirements for effective market rate analysis
• Job matching
• The process of market analysis
• Limitations of market pricing
• References
• 16 Pay structures
• Pay structures defined
• Purpose of graded pay structures
• Types of graded pay structures
• Job family structures
• Choice of approach
• Developing a pay structure
• Minimizing bias in pay structure design and operation
• References
• 17 Base pay progression
• Base pay progression defined
• How base pay progression works
• Approaches to progressing base pay
• Performance-related pay
• Competency-related pay
• Contribution-related pay
• Skill-based pay
• Choice of approach
• References
• 18 Pay determination and reward procedures
• The meaning of pay determination
• General pay reviews
• Individual pay reviews
• Reward procedures
• References
• Part Five Bonuses for individual, team and organizational performance
• 19 Individual bonus schemes
• Individual bonus and incentive schemes described
• Consolidated and/or one-off rewards for individuals
• Criteria for a bonus scheme
• Bonus scheme measures
• Introducing an individual bonus scheme
• References
• 20 Bonuses related to team performance (team pay)
• Team pay defined
• How team pay works
• Requirements for team pay
• Advantages and disadvantages of team pay
• Developing team pay
• Reference
• 21 Bonuses related to business performance
• How and why rewards should be made for business performance
• Types of scheme
• References
• Part Six Employee benefits and wellbeing
• 22 Employee benefits
• Employee benefits: Definition, types and purpose
• The current employee benefits scene
• Pensions
• Other types of employee benefits
• Flexible benefits
• Communications and total reward statements
• References
• 23 Financial wellbeing
• The meaning and importance of financial wellbeing
• Financial wellbeing benefits and support
• What should employers do?
• Introducing financial wellbeing
• References
• Part Seven Rewarding special groups
• 24 Rewarding chief executive officers and other executives
• The remuneration package
• Remuneration committees
• CEO remuneration considerations
• Determining the remuneration of CEOs and directors
• References
• 25 Rewarding sales and customer service staff
• The role of sales and customer service staff
• Rewarding sales representatives
• Rewarding customer service staff  322
• References
• 26 Rewarding professional and specialist workers
• Who is involved?
• What motivates professional and specialist workers?
• How should they be rewarded?
• References
• 27 Rewarding front-line workers
• Factors affecting the pay of front-line workers
• Methods of paying front-line workers
• Incentive schemes for front-line workers
• References
• 28 International reward
• The scope of international reward management
• The international scene
• International reward strategy
• International reward management objectives
• Global reward management concerns
• Design of international reward systems
• The convergence or divergence of international reward management policy and practice
• Rewards for expatriates
• References
• Part Eight Managing reward
• 29 Evidence-based reward management
• Evidence-based management
• Evidence-based reward management described
• Reward analytics
• Reviewing reward system effectiveness
• Employee surveys
• Evaluating the impact of reward
• References
• 30 Managing reward systems
• Controlling reward
• Reward forecasts
• Reward budgets
• Costing reward processes
• Monitoring reward
• Evaluating reward
• Assessing added value
• Pay reporting
• Communicating reward information to employees
• 31 Managing pay gaps
• Pay gaps explained
• The gender pay gap
• The ethnicity pay gap
• The disability pay gap
• References
• 32 Managing reward risk
• The nature of reward risks
• How to manage reward risks
• References
• 33 Roles, responsibilities and skills for reward professionals and line managers
• The challenge for reward professionals
• Reward professionals: Roles and skills
• Line managers’ responsibilities for reward
• Reward consultants: Why use them?
• References
• Conclusions
• The overall approach to reward management
• Significant changes in the approach to reward management
• The ESG framework
• The employee value proposition
• The role of the reward professional
• The role of line managers in reward management
• Reference
• Index
• Copyright Page