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• Cover
• Half Title
• Title
• Copyright
• Contents
• Preface
• Author/Editor Biographies
• List of Contributors
• PART I The Nature of the Problem
• 1 The Concept of Bullying and Harassment at Work: The European Tradition
• 2 By Any Other Name: North American Perspectives on Workplace Bullying
• PART II Empirical Evidence
• 3 Empirical Findings on Prevalence and Risk Groups of Bullying in the Workplace
• 4 Individual Consequences of Being Exposed to Workplace Bullying
• 5 Organizational Effects of Workplace Bullying
• 6 Methodological Issues in the Measurement of Workplace Bullying
• PART III Explaining the Problem
• 7 Individual Antecedents of Bullying: Personality, Motives and Competencies of Victims and Perpetrators
• 8 Organizational Risk Factors of Workplace Bullying
• 9 Conflict, Conflict Resolution and Workplace Bullying
• 10 The Role of Discrimination in Workplace Bullying
• 11 The Bystanders of Workplace Bullying
• 12 Harassment in the Digital World: Cyberbullying
• 13 Cross-Cultural Perspectives of Workplace Bullying
• PART IV Managing the Problem: Prevention and Treatment of Workplace Bullying
• 14 Prevention and Treatment of Workplace Bullying: An Overview
• 15 Managing Workplace Bullying: The Role of Policies
• 16 Human Resource Management and Bullying: Part of the Problem or Part of the Solution?
• 17 Investigating Complaints of Bullying and Harassment
• 18 Coping with Bullying at Work: How Do Targets, Bullies and Bystanders Deal with Bullying?
• 19 Inpatient Psychotherapy of Bullying Victims
• 20 Bullying and the Law: Gradual Progress on a Global Scale
• 21 Legal Frameworks for Preventing Work-Related Bullying and Harassment and Ensuring Access to Remedies for Targets
• Index