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• Cover
• ffirs
• Title
• copyright
• Dedication
• Contents
• Acknowledgements
• Transcription Conventions
• 1: Talk
• Intersecting Machineries
• Historical Origins of Conversation Analysis
• Sacks’s First Lectures on Conversation
• Understanding in Conversation
• Conversation and Intrigue
• Conclusion
• Notes
• 2: Methods
• Acquiring Data
• Transcribing and Making Observations
• Observation as a Basis for Theorizing
• Keys: Another Way to Access the Technical Features of Talk-in-Interaction
• Making Collections
• Managing a Collection and Developing an Analysis
• Concluding Remarks on Conversation-analytic Methods
• Notes
• 3: Turn-Taking
• The One-at-a-Time Rule and its Exceptions
• Awaiting Completion: A Possible Solution?
• Grossly Apparent Facts of Conversation
• Constructing Turns-at-Talk
• Points of Possible Completion Create Transition-Relevant Places
• How Turns are Distributed in Conversation
• Practices of Next-Speaker Selection
• Where the Action is: The Transition Space
• The Transition Space: A Closer Look
• Overlap and Interruption
• Conclusion
• Notes
• 4: Action and Understanding
• Adjacency Pairs and Conditional Relevance
• “A context of publicly displayed and continuously updated intersubjective understandings”
• Irony in Conversation
• The Power of Sequential Analysis
• Conclusion
• Notes
• 5: Preference
• Preferred and Dispreferred Responses
• Structural Consequences of Preference Organization
• Concurrent Preferences
• Compliments: Concurrent Preferences
• Action-Based Preference vs. Design-Based Preference
• Type-Conformity Preference
• Minimization and Recognition in References to Persons: Twin Preference Structure
• General Preferences in the Organization of Interaction
• Notes
• 6: Sequence
• Pre-expansion
• Insert Expansion
• Post-expansion
• Conclusion
• Notes
• 7: Repair
• The Preference for Self-Repair
• Self-repair
• Other-Initiated Repair
• Open-Class Repair Initiators
• Class-Specific Question Words Used to Initiate Repair
• Repetition With and Without a Question Word
• Offering a Candidate
• Repair as a Vehicle for Action
• Conclusion
• Notes
• 8: Turn Construction
• The Anatomy of the Turn
• Turn Beginnings
• Turn Endings
• Interaction Within the Turn
• Collaboratively Built Turns
• Conclusion
• Notes
• 9: Stories
• Bland Fact: Stories Take More than One Utterance
• Recognizability: Story Format
• Entitlement
• Second Stories and Listening Techniques
• Audience Diversity
• Spouse Talk, Co-tellership
• Conclusion
• Notes
• 10: Openings and Closings
• Pick-ups
• Telephone Openings
• Conversation Openings: The Core Sequences
• How-are-you Inquiries
• Mildly Downgraded Versions: “Trouble-Premonitory” Response to Inquiry
• Trajectories to Anchor Position
• Closings
• Conclusion
• Notes
• 11: Topic
• The Practices of Topic Talk
• Three Topic-Generating Sequences
• Topic Shift
• Stepwise Transition
• Conclusion
• 12: Context
• Approaches to Context
• Talking Context into Being
• A Case Study: Talk in Inquiries
• Conclusion
• Notes
• 13: Conclusion
• Conclusion
• Notes
• References
• Index