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• Cover Page
• Title Page
• Copyright Page
• Chapter 1: Grounding
• Chapter 2: Starting
• Introducing Margot and This Chapter
• The Beginning
• Expectations
• Entering the Field as an Ongoing Proposition
• What Was That Question Again?
• Letting Go: Trusting the Process
• The Support Group: The Tie That Binds
• Postscript
• Chapter 3: Doing
• Introducing Ann and This Chapter
• Participant Observation
• Choosing a Participant Observer Role
• Beginning Observation with Wide Focus
• Interviewing
• Logs
• Analytic Memo #5
• Audiotaping and Videotaping
• Ongoing Data Analysis
• Computers as Aids in Analysis
• Leaving the Field
• Establishing Trustworthiness
• Support Group: The Life Line
• Postscript
• Chapter 4: Feeling
• Introducing Teri and This Chapter
• Facing the Fears
• Emotional Connections
• Self-Awareness
• Making the Familiar Unfamiliar
• Making the Unfamiliar Familiar
• Is Qualitative Research for You?
• Postscript
• Chapter 5: Interpreting
• Introducing Diane and This Chapter
• The Final Analysis of Data
• Introducing Trina: My Life Is So Dangerous
• Return to Trustworthiness
• Making the Story
• Postscript
• Chapter 6: Reflecting
• Introducing Margaret and This Chapter
• Epilogue: Margot’s Last Word
• References
• Colleague Contributors