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• Preface
• Acknowledgments
• About the Authors
• 1 | What Is Program Evaluation and Why Is It Needed?
• What Is Program Evaluation?
• Why Is Program Evaluation Needed?
• Systematic Program Evaluation
• The Central Role of Evaluation Questions
• The Five Domains of Evaluation Questions and Methods
• Summary
• Key Concepts
• 2 | Social Problems and Assessing the Need for a Program
• The Role of Evaluators in Diagnosing Social Conditions and Service Needs
• Defining the Problem to Be Addressed
• Specifying the Extent of the Problem: When, Where, and How Big?
• Defining and Identifying the Target Populations of Interventions
• Describing Target Populations
• Describing the Nature of Service Needs
• Summary
• Key Concepts
• 3 | Assessing Program Theory and Design
• Evaluability Assessment
• Describing Program Theory
• Eliciting Program Theory
• Assessing Program Theory
• Possible Outcomes of Program Theory Assessment
• Summary
• Key Concepts
• 4 | Assessing Program Process and Implementation
• What Is Program Process Evaluation and Monitoring?
• Perspectives on Program Process Monitoring
• Assessing Service Utilization
• Assessing Organizational Functions
• Summary
• Key Concepts
• 5 | Measuring and Monitoring Program Outcomes
• Program Outcomes
• Identifying Relevant Outcomes
• Measuring Program Outcomes
• Monitoring Program Outcomes
• Summary
• Key Concepts
• 6 | Impact Evaluation: Isolating the Effects of Social Programs in the Real World
• The Nature and Importance of Impact Evaluation
• When Is an Impact Evaluation Appropriate?
• What Would Have Happened Without the Program?
• The Logic of Impact Evaluation: The Potential Outcomes Framework
• The Fundamental Problem of Causal Inference: Unavoidable Missing Data
• Summary
• Key Concepts
• 7 | Impact Evaluation: Comparison Group Designs
• Bias in Estimation of Program Effects
• Potential Advantages of Comparison Group Designs
• Comparison Group Designs for Impact Evaluation
• Cautions About Quasi-Experiments for Impact Evaluation
• Summary
• Key Concepts
• 8 | Impact Evaluation: Designs With Strict Controls on Program Access
• Controlling Selection Bias by Controlling Access to the Program
• Key Concepts in Impact Evaluation
• When Is Random Assignment Ethical and Practical?
• Application of the Regression Discontinuity Design
• Choosing an Impact Evaluation Design
• Summary
• Key Concepts
• 9 | Detecting, Interpreting, and Exploring Program Effects
• The Magnitude of a Program Effect
• Detecting Program Effects
• Examining Variation in Program Effects
• The Role of Meta-Analysis
• Summary
• Key Concepts
• 10 | Assessing the Economic Efficiency of Programs
• Key Concepts in Efficiency Analysis
• Conducting Cost-Benefit Analyses
• Conducting Cost-Effectiveness Analyses
• Summary
• Key Concepts
• 11 | Planning an Evaluation
• Evaluation Purpose and Scope
• Data Collection, Acquisition, and Management
• Data Analysis Plan
• Communication Plan
• Project Management Plan
• Summary
• Key Concepts
• 12 | The Social and Political Context of Evaluation
• The Social Ecology of Evaluations
• The Profession of Evaluation
• Evaluation Standards, Guidelines, and Ethics
• Utilization of Evaluation Results
• Epilogue: The Future of Evaluation
• Summary
• Key Concepts
• Glossary
• References
• Author Index
• Subject Index