Efnisyfirlit

• Cover Page
• Half Title Page
• Title Page
• Copyright Page
• Contents
• Foreword
• Introduction
• About the Authors
• 1 Towards a theoretical understanding
• Background to the book
• Hospitality in the social domain
• Hospitality in the private domain
• Hospitality in the commercial domain
• Conclusions
• References
• 2 An anthropology of hospitality
• Structures and functions of hospitality
• Hospitality as moral obligation
• Virtues and pleasures
• Hospitality and its symbolic materials
• Hospitality in an Indian village: the case of an inter-caste feast
• Conclusions
• Notes
• References
• 3 The philosophy of hospitableness
• The good host
• Hospitable motives
• Kinds of guest
• Hospitableness as a moral virtue
• Conclusions
• References
• 4 The hospitality trades: a social history
• Accommodating travellers
• Regulating excess
• Eating and travelling as leisure activities
• Conclusions
• References
• 5 Putting up? Gender, hospitality and performance
• Hospitality as performance
• Taboos and etiquette in the ‘put up’ and the visit
• Your own home?
• Expectations and taboos in domestic hospitality
• Tensions in the host–guest relationship
• Stories about taboos broken
• Conclusions
• Notes
• References
• 6 Home and commercialized hospitality
• The concept of ‘home’
• The significance of gender
• Female entrepreneurship
• Host–guest dynamics
• Conclusions
• References
• 7 Mediated meanings of hospitality: television personality food programmes
• Situated and mediated culture
• Interpreting media texts – semiotic analysis
• The television personality food programme genre
• Simplicity and sophistication
• Intimacy and trust
• Conclusions
• References
• 8 Hospitality and hospitality management
• Defining hospitality
• Defining hospitality management
• Conclusions
• References
• 9 Managing hospitality operations
• Historical development
• The characteristics of commercial hospitality operations
• Operational complexity
• The industrialization of service
• A customer perspective
• Conclusions
• References
• 10 Social scientific ways of knowing hospitality
• Ontology and hospitality
• Positivism in the study of hospitality
• Hermeneutics and interpretation in the study of hospitality
• Critical theory and hospitality research
• Conclusions
• References
• 11 Humour in commercial hospitality settings
• Humour defined
• Humour, hospitality and caring
• Deliberate humour
• Unintentional humour
• Conclusions
• References
• 12 Consuming hospitality: learning from post-modernism?
• Towards a theory of post-modern hospitality
• Defining post-modernism
• Consuming hospitality in a post-modern era
• Conclusions
• References
• 13 Consuming hospitality on holiday
• Ethnography of consuming hospitality
• The interface between guest and host
• Conclusions
• Notes
• References
• 14 Working in the hospitality industry
• The context of hospitality work
• Service or servile: relationships with guests
• Who am I? Identity and hospitality work
• Managing the hospitality worker
• Conclusions
• References
• 15 Education for hospitality
• Origins and early influences
• Current provision and curriculum
• The hospitality curriculum
• Hospitality knowledge
• Future directions and dangers
• References
• Index