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• Title Page
• Copyright
• Contents
• Figures, Tables, and Exhibits
• Introduction
• Acknowledgments
• About the Authors
• About the Contributors
• Part One Overview of Health Care Service Delivery
• Chapter 1 An Overview of Health Care Delivery in the United States
• Health Care Costs
• Health Care Access
• Health Levels and Outcomes
• Health Care Quality
• Summary
• Discussion Questions
• Chapter 2 The Forces of Change in Health Care
• Consequences of Forty Years of Health Care Cost Escalation
• Health Care Reform
• Summary
• Discussion Questions
• Part Two The Major Players in Health Care Services
• Chapter 3 Providers of Health Care Services
• Primary Care Physicians and Primary Care Assistants
• Specialty Care Providers
• Dentists, Dental Hygienists, and Dental Assistants
• Mental Health Care Providers
• Nurses
• Radiologic and Imaging Professionals
• Allied Health Rehabilitation Professionals
• Collaboration in Health Care
• Employment Trends in the Health Care Sector
• Summary
• Discussion Questions
• Chapter 4 Hospitals
• History of Hospitals
• Management of Hospitals
• Quality and Safety in Hospitals
• Magnet Recognition Program
• Challenges and the Future
• Summary
• Discussion Questions
• Chapter 5 Ambulatory Care Services
• History of Ambulatory Care Services
• Reasons for the Expansion of Ambulatory Care
• Hospital-Based Ambulatory Care
• Non-Hospital-Based Ambulatory Care
• Primary Care Management
• Home Health Care Services
• Hospice Services
• Quality Assurance in Ambulatory Care
• Summary
• Discussion Questions
• Chapter 6 Health Insurance and Payment for Health Care Services
• Basics of U.S. Health Insurance
• History of Health Insurance
• How Health Insurance Markets Work
• Health Insurance Providers
• Reimbursement for Health Care Providers
• Why Health Insurance Is Such a Huge Problem in the United States
• Creative Destruction of Health Insurance
• Summary
• Discussion Questions
• Chapter 7 Managed Care
• Concepts of Managed Health Care
• History of Managed Health Care
• Types of Managed Care Plans
• Managed Care Utilization Control
• Managed Care Quality Issues
• Managed Care and Prevention of Disease
• Comparative Effectiveness Research
• Future of Managed Health Care
• Summary
• Discussion Questions
• Chapter 8 Long-Term Care
• The Aging of Americans
• History of Long-Term Care
• Organization of Long-Term Care
• Payment for Long-Term Care Services
• Chronic Diseases and Their Complications
• Challenges for Long-Term Care in the Future
• Summary
• Discussion Questions
• Chapter 9 Mental Health Care
• History of Mental Health
• The Role of Stress
• Types of Mental Illnesses
• Mental Health Care Providers
• Mental Health Parity
• Summary
• Discussion Questions
• Chapter 10 Public Health Services
• History of Public Health
• Structure of Public Health Departments
• Determinants of Health
• Core Functions of Public Health
• Epidemiology and Public Health
• Population-Based Health
• Public Health Leadership
• Future of Public Health
• Summary
• Discussion Questions
• Part Three Challenges in Health Care Delivery
• Chapter 11 The Pursuit of Quality Care
• Origins of the Quality Movement
• IOM Report on Medical Errors
• IOM Report on the Quality Chasm
• Quality Improvement Strategies
• Medical Errors
• Health Care-Associated Infections
• Summary
• Discussion Questions
• Chapter 12 The Chronic Disease Epidemic
• Chronic Diseases and Their Complications
• Costs of Chronic Diseases
• Chronic Disease Prevention and Behavioral Changes
• Applying Business and Other Models to Chronic Disease Prevention
• Summary
• Discussion Questions
• Chapter 13 Leadership Solutions to Health Care Problems
• Health Care Reform Beyond the ACA
• Reengineering the Health Care Sector
• Understanding Power in the Health Care Sector
• Changing the Health Care Environment
• How Leaders Can Meet These Challenges
• Summary
• Discussion Questions
• Chapter 14 Integrating Clinical Services and Community Prevention: The Community-Centered Health Hom
• History of Clinical Services and Community Prevention Integration
• Elements of the Community-Centered Health Home
• Capacities Needed for Effective Implementation
• Overarching Systems Change Recommendations
• Summary
• Discussion Questions
• Chapter 15 A Look into the Future
• Major Challenges Facing Health Care Delivery
• Areas of Future Concern
• How to Meet These Challenges
• Summary
• Discussion Questions
• Case Study 1 Innovation in Physician Leadership Education
• Case Study 2 Using Marketing Tools to Increase Early Referrals of Children With Developmental and Be
• Case Study 3 Fall Reduction at Geisinger Wyoming Valley Medical Center
• Case Study 4 The VA Reinvents Itself
• Index
• EULA