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• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• Preface
• Author
• Part 1 Due Process, The Foundation of Investigative Interviewing
• 1 Due Process and Case Law
• Introduction
• The Fifth, Sixth, and Fourteenth Amendments
• Miranda
• Violations of Miranda
• Custodial Questioning
• Exceptions to Miranda
• Miranda Application
• Challenges to Miranda
• Public Employee Due Process
• Garrity
• Kalkines
• Summary
• Exercise 1.1. Multiple Choice and True and False
• Exercise 1.2. Essay Topics
• References
• 2 Interviewing Union Employees
• Introduction
• Background
• Weingarten
• Weingarten Ruling Application
• Non-Weingarten situations
• Union Employee’s Responsibility
• Union Representative Rights and Roles
• Employer Prohibited Acts
• Personal Application of Interviewing Union Employees
• Summary
• Exercise 2.1. Multiple Choice and True and False Questions
• Exercise 2.2. Essay Topics
• References
• 3 Confessions
• Introduction
• Confession Case Law
• Confessions Must Be Voluntary
• Physical Pressure, Assault, and Battery
• Psychological Pressure
• Deception
• Case Law That Allows Deception
• Deception That Is Generally Allowed
• Deception Not Allowed
• Other Prohibited Tactics
• Private Sector Confessions
• Clear and Convincing Evidence
• Investigative Interview Instead of Interrogation
• Summary
• Exercise 3.1. Multiple Choice and True and False Questions
• Exercise 3.2. Essay Topics
• References
• 4 False Confessions
• Introduction
• False Confession Hazards
• Juvenile Coerced and False Confession Hazards
• Solutions
• Standardized Training
• Record All Critical Interviews
• Peer, Supervisory, and Legal Review
• Investigate Confession Recants
• Summary
• Exercise 4.1. Multiple Choice and True and False Questions
• Exercise 4.2. Essay Topics
• References
• Part 2 The Human Factor
• 5 Investigative Interviewer Desired Qualities
• Introduction
• Desired Qualities
• Summary
• Exercise 5.1. Multiple Choice and True and False Questions
• Exercise 5.2. Essay Topics
• 6 Understanding the Interviewee
• Introduction
• Interviewee Negative Attitudes
• Interviewee Untruthfulness/Truthfulness
• Summary
• Exercise 6.1. Multiple Choice and True and False Questions
• Exercise 6.2. Essay Topics
• 7 Understanding the Offender
• Introduction
• The Fraud Triangle
• Pressure
• Opportunity
• Rationalization
• The 10-10-80 Rule
• What Causes an Offender to Confess?
• Summary
• Exercise 7.1. Multiple Choice and True and False Questions
• Exercise 7.2. Essay Topics
• Reference
• 8 Breakdown in Internal Controls
• Introduction
• The Four Ps of Internal Controls
• Internal Control Reviews and Audits
• Why Employees Do Not Follow Internal Controls
• Summary
• Exercise 8.1. Multiple Choice and True and False Questions
• Exercise 8.2. Essay Topics
• Reference
• 9 Breaking Down Barriers and Gaining Trust
• Introduction
• Building Rapport
• Nonverbal Communication
• Proxemics
• Kinesics or Body Language
• Verbal Communication
• Word Choices
• Ask Open Questions
• Feel, Felt, and Found
• Paralinguistics
• Summary
• Exercise 9.1. Multiple Choice and True and False Questions
• Exercise 9.2. Essay Topics
• References
• 10 Evaluating Nonverbal Response Behavior
• Introduction
• Kinesics—Body Language Anxiety Indicators
• Eye Direction When Answering Questions
• Paralinguistic Anxiety Indicators
• Summary
• Exercise 10.1. Multiple Choice and True and False Questions
• Exercise 10.2. Essay Topics
• Reference
• Part 3 The Interview
• 11 Preparing for and Arranging the Interview
• Introduction
• Preparing for the Interview
• Understand the Nature of the Offense
• Evaluate Available Information
• Classify the Interviewees
• Develop an Interview Strategy
• Interviewee Background
• Preparing a KTOT
• Benefits of Preparing a KTOT
• Organize the Interview Room
• Arranging the Interview
• Summary
• Exercise 11.1. Multiple Choice and True and False Questions
• Exercise 11.2. Essay Topics
• 12 Beginning the Interview
• Introduction
• Introductions and Preliminary Matters
• Introductory Statements
• Preliminary Questions
• Biographical Information
• Build Rapport
• Establish Baseline Response Behavior
• Opening Statements
• Potential Suspect
• Suspect
• Summary
• Exercise 12.1. Multiple Choice and True and False Questions
• Exercise 12.2. Essay Topics
• 13 Evaluating and Handling Denials
• Introduction
• Potential Suspect Denials
• Suspect Denials
• Weak Denials
• Evaluating Nonverbal Response with Verbal Denial
• Retreating from the Accusation
• Summary
• Exercise 13.1. Multiple Choice and True and False Questions
• Exercise 13.2. Essay Topics
• 14 Questions, Responses, and Follow-Up
• Introduction
• Open Questions
• Evaluating Responses to Open Questions
• Follow-Up With Clarifying Questions
• Direct Questions
• Evaluating Responses to Direct Questions
• Follow-Up to Deceptive Nonverbal Response Behavior
• Follow-Up Test Questions
• Attitude Assessment Questions
• Summary
• Exercise 14.1. Multiple Choice and True and False Questions
• Exercise 14.2. Essay Topics
• 15 Leading the Interviewee to the Truth
• Introduction
• Nonconfrontational Approach
• Persuading the Suspect to Tell the Truth
• Reveal Evidence
• Appeal to Common Sense
• Offer a Reason for the Offense
• Relate Similar Behavior
• Summary
• Exercise 15.1. Multiple Choice and True and False Questions
• Exercise 15.2. Essay Topics
• 16 End, Evaluate, and Follow-Up
• Introduction
• End the Interview
• Evaluate the Interview
• Follow-Up Interview
• Summary
• Exercise 16.1. Multiple Choice and True and False Questions
• Exercise 16.2. Essay Topics
• 17 Writing a Report of Interview
• Introduction
• ROI Rules
• Short Paragraphs
• Proper Grammar, Punctuation, and Syntax
• Use Active Voice
• Minimal Use of Quotes
• Proper Tense
• Appropriate Verbs
• Proper Pronouns
• Identifying Individuals and Entities
• ROI Organization
• Preliminary and Peripheral Information
• Summary
• Exercise 17.1. Multiple Choice and True and False Questions
• Exercise 17.2. Essay Topics
• Part 4 Case Study
• A Basic Overview of Procurement Fraud
• Glossary
• Procurement Process
• Common Fraud Hazards
• Case Study—Part 1
• Investigative Activity
• AVP John Nelson Interview
• Case Study—Part 1 Exercise
• Case Study—Part 2
• Preliminary Matters—Robert Lanier Interview
• Robert Lanier Interview Transcript
• Case Study—Part 2 Exercise
• Case Study—Part 3
• Investigative Activity
• Taylor
• Shelton
• Freeman
• Flannigan
• FBN
• Relevant Nationwide Policies
• Robert Lanier Second Interview
• The interview concluded at 5:20 pm
• Review of FBN Bank Documents
• Contact with Shelton, Taylor, and Freeman
• Shelton
• Taylor
• Freeman
• Case Study—Part 3 Exercise
• Case Study—Part 4
• Preliminary Matters-Gary Shelton Interview
• Gary Shelton Interview Transcript
• Case Study—Part 4 Exercise
• Case Study—Part 5
• Preliminary Matters—Peter Taylor Interview
• Peter Taylor Interview Transcript
• Case Study-Part 5 Exercise
• Case Study—Part 6
• Preliminary Matters—Jeffrey Freeman Interview
• Jeffrey Freeman Interview Transcript
• Case Study—Part 6 Exercise
• Case Resolution
• Appendix A: KTOT Example
• KTOT—Fred Thompson
• Theory
• Interview Objective
• Key Topics
• Appendix B: Interview Example
• Interview Transcript
• Index