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• Cover
• Endorsements
• Half Title
• Title
• Copyright
• Contents
• List of Illustrations
• Foreword
• Preface
• Acknowledgments
• 1 Arts Management Overview
• Terms & Concepts
• Learning Outcomes
• Part 1: Introduction to the Field of Arts Management
• Definitions and Terms
• Systems and How Art Works
• The Creative Industries
• Opportunities for Arts Managers
• Part 2: Managers and Organizations
• Managers and What They Do
• The Organization
• The Process and Practice of Organizing
• Levels of Management and Types of Managers
• Common Elements in an Organization
• Arts Organizations as Institutions
• The Management Process
• Four Functions of Management
• Management in Practice
• Operational Areas of the Four Functions of Management
• Companion Resources
• Summary
• Chapter Discussion Questions
• Selecting a Project Organization
• Additional Resources
• Arts Ecology Resources
• Websites to Bookmark
• References
• 2 Arts Managers and the Practice of Management
• Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Part 1: Historical Perspective on the Role of Arts Managers
• Ancient Times
• The Middle Ages to the Renaissance
• The Seventeenth through Nineteenth Centuries
• Recent History of the Arts
• Role of Arts Managers
• Part 2: Profile of the Arts Manager
• DiMaggio Study
• Rich and Martin Survey
• Other Sources
• The Arts Manager Managing: Roles and Functions
• Managing in the Arts and Arts Managers
• Sidebar: Henry Mintzberg: Managing
• Being an Effective Arts Manager
• The Role of Theory in Managing
• Summary
• Chapter Discussion Questions
• Additional Readings on Arts Management
• Appendix 2.1 Management Timeline and Pioneers
• Pre-Industrial Revolution
• The Industrial Revolution and Early Pioneers of Management
• Contemporary Perspectives
• Additional Readings on Management
• References
• 3 Adaptive Arts Organizations
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Competitive Adaptation
• Changing Environments
• Adaptation as a Norm
• An Example of the Evolving Opera Company
• Information Gathering Strategies
• Assessing Environments
• Economic Environment
• Political and Legal Environments
• Legal Environment
• Cultural and Social Environments
• Demographic Environment
• Technological Environment
• Educational Environment
• Information Sources
• Audiences and Community
• Other Arts Groups
• Board and Staff Members
• The Media
• Consultants and Professional Organizations
• Other Sources
• What the Future May Hold
• Conclusion
• Discussion Questions
• Additional Resources
• Websites
• References
• 4 Planning and the Arts
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Context of Planning
• Relationship of Planning to the Arts
• Planning Terms and Concepts
• Mission, Vision, and Values Statement
• Formulating Strategies
• Goals, Objectives, Tactics, and Evaluation
• Other Planning Approaches
• Limits of Planning
• Decision Making in Planning
• Decision Making and Problem Solving
• Summary
• Discussion Questions and Activities
• Additional Resources
• Web Resources on Planning
• References
• 5 Organizing: Organization Design and Culture
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Organizing: A Personal Perspective
• Business/Corporate Structures
• The Management Function of Organizing
• Organizational Models
• Organizational Structure and Charts
• Manager’s Toolbox 1: Organizational Chart Software
• Organizational Design
• Manager’s Toolbox 2: Taking a Deeper Dive into Organizational Life
• Strategy
• Coordination
• Organizational Culture and the Arts
• Summary
• Chapter Discussion Questions
• Additional Resources
• References
• 6 Staffing, Boards, and Volunteers
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Human Resources and Arts Organizations
• Diversity in the Arts Workplace
• Companion Resources
• Part 1: The Staffing Process
• Labor Force Mix
• Job Analysis and Design
• Job Description for Staff Openings
• Government Regulations
• Recruitment
• Selection Process
• Orientation and Training
• Firing, Furloughs, and Layoffs
• Unions and the Arts
• Definition and Purpose
• In the News: Union Activism
• Part 2: Boards, Interns, Volunteers
• The Board of Directors
• Board Governance and Structure
• Board and Organizational Life Cycles
• Internships/Apprenticeships and Volunteers
• In the News: Paying Interns
• Maintaining and Developing Human Resources
• Summary
• Chapter Discussion Questions
• Additional Resources
• References
• 7 Leading in the Arts
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Part 1: Leading, Leadership, and Managing
• What Does It Mean to Lead and What Is Leadership?
• Managers vs. Leaders
• Formal and Informal Leadership Modes
• Power: Leadership Resource
• Part 2: Approaches to the Study of Leadership
• Trait Theory and Leadership
• Personality Profiles
• Behavioral Approaches to Leading
• In the News: New Arts Leaders
• Other Leadership Theories
• Global Perspectives on Leadership
• Part 3: Motivation and the Arts Work Setting
• Theories of Motivation
• Reinforcement Theory
• Need Theories of Motivation
• Cognitive Theories: Adams, Vroom, and Locke
• Social Learning Theory
• Part 4: Groups, Teams, and Committee Dynamics
• Types of Groups
• Stages of Group Development
• Working with the Board of Directors
• Part 5: Leading Inclusively and Ethically
• Gender and Leading
• Leading Inclusively
• Leading Ethically
• Bad Leaders and Managers
• Part 6: Communicating and Leading
• Communication and the Communicator
• Communication Theories and Practices
• Conclusion
• The Art, Craft, and Science of Leadership
• Summary
• Chapter Discussion Questions
• Additional Resources
• References
• 8 Economics and the Arts
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Part 1: The Economic Big Picture
• Economic Sectors and the Arts
• The Economic Impact of the Arts
• Part 2: Applying Economic Principles to the Arts
• Fixed, Variable, and Average Costs
• Costs in Perspective
• Demand, Supply, and Elasticity
• Law of Demand
• Law of Supply
• Elasticity
• Supply, Demand, Elasticity, and Revenue Maximization
• Demand-Based and Dynamic Pricing
• Behavioral Economics and the Arts
• Summary
• Chapter Discussion Questions
• Additional Resources
• References
• 9 Control: Operations, Budgeting, and Finance
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Part 1: Controls and Management Information Systems
• Control as a Management Function
• Elements of the Control and Feedback Process
• Input Standards and Output Target
• Monitoring Processes
• Management by Exception
• Management by Objectives
• Performance Appraisal as a Control
• Controls and Risk Management
• In the News
• Management Information and Technology Systems
• Management Information System, CRM, and Decision Support
• Part 2: Budgets Management
• Budgets as Preliminary Controls
• Types of Budgets
• Budget Controls
• Budgets in Detail
• Cash Flow Projection
• Part 3: Financial Management
• The Role of the Financial Manager/CFO
• Financial Management Information System
• Accounting and Bookkeeping
• Financial Statements
• Investment Strategies
• Summary
• Chapter Discussion Questions
• Resources on Controls, Budgeting, and Finance
• References
• 10 Marketing and the Arts
• Terms & Concepts
• Learning Outcomes
• Overview
• The Marketing and Public Relations Landscape
• Companion Resources
• Part 1: Marketing Principles and Processes
• Needs and Wants
• The Exchange Process
• Marketing Approaches
• The Marketing Mix
• Market Segmentation
• Brand Management
• Market and Marketing Research
• Marketing Ethics
• Part 2: Strategic Marketing and Planning
• Planning Process
• Strategic Marketing Management
• Marketing Assessment and Evaluation
• Part 3: Public Relations and Communications
• Overlapping Definitions
• Crafting Messages
• PR Planning and Assessment
• Summary
• Chapter Discussion Questions
• Additional Resources
• Appendix 10.1 Marketing Assessment and Planning Template
• References
• 11 Fundraising and Development
• Terms & Concepts
• Learning Outcomes
• Chapter Overview
• Companion Resources
• Part 1: Philanthropy and Fundraising Concepts
• Terms and Definitions
• Theories of Giving
• Models and Reasons for Giving
• Historical Perspectives and Giving Trends
• Giving Trends in the United States
• Global Fundraising Overview
• Part 2: Fundraising Planning and Preparation
• Fundraising Ethics
• Fundraising Preparation and Planning
• Fundraising Costs and Metrics
• Part 3: Fundraising Practices and Tools
• Staff and Board Giving
• Tools and Techniques
• Fundraising: Proposals and Grants
• Government Funding
• Fundraising and Inequity
• Summary
• Chapter Discussion Questions
• Additional Resources
• References
• 12 Managing and the Arts
• Key Terms & Concepts
• Learning Outcomes
• Overview
• Companion Resources
• Managing and the Arts
• The Multifunctional Manager: Three Styles
• Management Models
• The Management Functions in Review
• Management Strategies Going Forward
• Conclusion
• Chapter Discussion Questions
• Additional Resources
• Appendix 12.1 Charting an Arts Management Career
• Employment Prospects
• Where the Jobs Are and Will Be
• Compensation Issues
• Cost of Living and Salaries
• Compensation Table
• Doing the Payroll Math
• Job Posting Websites
• Career Goals
• Appendix Discussion Questions
• References
• Index