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• List of Figures
• List of Tables
• Online Resources
• About the Authors
• Abbreviations
• Foreword
• 1 Professional Mindsets
• Introduction
• Management in the Age of Big Data
• The Different Mindsets of Managers and Information Technologists
• The Importance of Communication and Shared Mental Models between Managers and Information Technologists
• Addressing the Talent Shortage
• Chapter Summary
• Key Lessons
• 2 Introduction to Big Data
• Introduction
• Technological Evolution of Data and Its Management
• Big Data and Analytics
• What Is Big Data?
• From Big Data to Useful Knowledge
• A Critical Look at Big Data: Opportunities and Challenges
• Chapter Summary
• Key Lessons
• 3 Introduction to (Advanced) Analytics
• Introduction
• Evolution of Analytics
• From Data to Information: Advanced Analytics Tools and Techniques
• Data and Analytics in Decision-Making
• Chapter Summary
• Key Lessons
• 4 Management Decision-Making
• Introduction
• The Importance of Decision-Making for Managers
• History of Decision-Making
• Rational, Naturalist and Non-Rational Decision-Making
• Dual Process Theory: System 1 and System 2
• Decision Types and Manager Responses
• Chapter Summary
• Key Lessons
• 5 Analytics in Management Decision-Making
• Introduction
• The Role of Analytics in Decision-Making
• Specific Roles of Analytics in Management Decision-Making
• Contextual Influences on Data-Driven Decisions
• Decision Triggers
• Decision Types, Decision Processes and the Roles of Human Judgment and Analytics
• Manager KSAs
• Organizational Culture and Capabilities
• Using Analytics Effectively
• Chapter Summary
• Key Lessons
• 6 Types of Managerial Decision-Makers
• Introduction
• Types of Managerial Decision-Makers
• Assessment: Which Manager Decision-Making Type Are You?
• Chapter Summary
• Key Lessons
• 7 Organizational Readiness for Data-Driven Decision-Making
• Introduction
• An Ecological Framework of Management Decision-Making
• Organizational Maturity of Analytics Capabilities
• Chapter Summary
• Key Lessons
• 8 Integrating Contextual Factors in Management Decision-Making
• Introduction
• The Management Decision-Making Environment in the Age of Big Data and Analytics
• Decision-Making in Practice: Case Studies
• Chapter Summary
• Key Lessons
• 9 Managing the Ethics, Security, Privacy and Legal Aspects of Data-Driven Decision-Making
• Introduction
• Privacy and Ethics of Data Acquisition and Use
• Legal Obligations in Organizational Data Collection and Use
• Organizational Standards for Data Security and Use
• Chapter Summary
• Key Lessons
• 10 Managing Emerging Technologies and Decision-Making
• Introduction
• Emerging Technologies
• Emerging Technologies and Management Decision-Making
• Chapter Summary
• Key Lessons
• Glossary of Technical Terms
• References
• Further Reading
• Index