Efnisyfirlit

• Cover Page
• Title Page
• Copyright Page
• Table of Contents
• Preface
• 1 Change happens
• Introduction
• Do I have to change?
• Do organisations have to change?
• Types of change
• Making change happen
• 2 Responding to change
• Introduction
• Responses to change
• Adapting to change
• Look after yourself
• 3 Preparing for change
• Introduction
• What needs to change?
• What do you want to achieve?
• Where are you now?
• How can you get started?
• 4 Leadership
• Introduction
• Leadership qualities
• Communication
• Involving people
• 5 Implementing change
• Introduction
• The nature of planning change
• Setting and agreeing objectives
• Planning the detail
• Implementing change
• Reviewing and learning
• References
• Index