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• List of Figures
• List of Tables
• Preface
• About the Authors
• 1 Conceptual Foundations of Qualitative Content Analysis
• 1.1 Qualitative and Quantitative Data – A Few Clarifications
• 1.2 Qualitative, Quantitative, and Mixed Methods Research
• 1.3 The Challenge of Analysing Qualitative Data in Research Practice
• 1.4 Understanding Meaning, the Role of Prior Knowledge, and Hermeneutics
• 1.5 The Importance of the Research Questions
• 1.6 The Need for Methodological Rigour
• 1.7 The History of Qualitative Content Analysis
• 1.8 Definition of Qualitative Content Analysis and Typical Data Types
• 1.9 Methodological Issues
• 1.10 Summary and Concluding Remarks
• 2 On Categories
• 2.1 The Term ‘Category’
• 2.2 Different Types of Categories
• 2.3 The Relationship of ‘Category’, ‘Code’, and ‘Theme’
• 2.4 The Category System
• 2.5 Category Definition, Code Book, and Coding Guide
• 2.6 About Coding
• 2.7 Summary and Concluding Remarks
• 3 Developing Categories
• 3.1 Developing Categories Deductively (Without Using Empirical Data)
• 3.2 Developing Categories Inductively (Using Empirical Data)
• 3.3 Guidelines for Inductive Category Development
• 3.4 Combining Deductive and Inductive Category Development
• 3.5 Summary and Concluding Remarks
• 4 Three Types of Qualitative Content Analysis
• 4.1 General Processes of Qualitative Content Analysis
• 4.2 Cases and Categories as Structuring Dimensions
• 4.3 Similarities and Differences between the Three Types
• 4.4 Quantification in Qualitative Content Analysis
• 4.5 Starting the Analysis: Initial Work with the Text, Writing Memos, and Writing Case Summaries
• 4.6 Summary and Concluding Remarks
• 5 Structuring Qualitative Content Analysis
• 5.1 Characteristics of Structuring QCA
• 5.2 The Example Study
• 5.3 Structuring QCA: Step by Step
• 5.4 Summary and Concluding Remarks
• 6 Evaluative Qualitative Content Analysis
• 6.1 Characteristics of Evaluative QCA
• 6.2 Evaluative QCA: Step by Step
• 6.3 Differences between Evaluative and Structuring QCA
• 6.4 Summary and Concluding Remarks
• 7 Type-Building Qualitative Content Analysis
• 7.1 The Tradition of Type Building in Social Research
• 7.2 Characterization of the Type-Building Approach
• 7.3 The Concept of Attribute Space and the General Procedure of Type Building
• 7.4 Type-Building QCA: Step by Step
• 7.5 Summary and Concluding Remarks
• 8 Using Software
• 8.1 Transcribing and Rules for Transcription
• 8.2 Making the Data Anonymous
• 8.3 Organizing Data and Planning Teamwork
• 8.4 Importing Data into the QDA Software
• 8.5 Tools for Working through the Text: Comments, Memos, Highlighting Passages
• 8.6 Developing Categories Deductively
• 8.7 Developing Categories Inductively Using the Data
• 8.8 Using Software for Structuring QCA
• 8.9 Using Software for Evaluative QCA
• 8.10 Using Software for Type-Building QCA
• 8.11 Advanced Analysis Using QDA Software
• 8.12 Summary and Concluding Remarks
• 9 Quality Standards, Research Report, and Documentation
• 9.1 Quality Standards within QCA
• 9.2 Checklist for Internal Quality
• 9.3 Intercoder Agreement
• 9.4 Validity Checks
• 9.5 Transferability and Generalization
• 9.6 Research Report and Documentation
• 9.7 Summary and Concluding Remarks
• Final Remarks
• References
• Index