Efnisyfirlit

• Cover
• Half Title
• Title Page
• Copyright Page
• Dedication
• Table of Contents
• List of figures
• Preface
• 1. The concept of quality and other basic concepts
• 2. Roots and evolution of quality management
• 3. Quality management systems
• 4. The ISO9001 management standard
• 5. Other relevant standards and references
• 6. Implementing a quality management system
• 7. Information and processes
• 8. Operation of quality management systems
• 9. Further development of quality management systems
• Epilogue
• Index