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• Cover
• Foreword
• Preface
• 1 A Look into the New World of Professional Social Engineering
• What Has Changed?
• Why Should You Read This Book?
• An Overview of Social Engineering
• The SE Pyramid
• What’s in This Book?
• Summary
• 2 Do You See What I See?
• A Real-World Example of Collecting OSINT
• Nontechnical OSINT
• Tools of the Trade
• Summary
• 3 Profiling People Through Communication
• The Approach
• Enter the DISC
• Summary
• 4 Becoming Anyone You Want to Be
• The Principles of Pretexting
• Summary
• 5 I Know How to Make You Like Me
• The Tribe Mentality
• Building Rapport as a Social Engineer
• The Rapport Machine
• Summary
• 6 Under the Influence
• Principle One: Reciprocity
• Principle Two: Obligation
• Principle Three: Concession
• Principle Four: Scarcity
• Principle Five: Authority
• Principle Six: Consistency and Commitment
• Principle Seven: Liking
• Principle Eight: Social Proof
• Influence vs. Manipulation
• Summary
• 7 Building Your Artwork
• The Dynamic Rules of Framing
• Elicitation
• Summary
• 8 I Can See What You Didn’t Say
• Nonverbals Are Essential
• All Your Baselines Belong to Us
• Understand the Basics of Nonverbals
• Comfort vs. Discomfort
• Summary
• 9 Hacking the Humans
• An Equal Opportunity Victimizer
• The Principles of the Pentest
• Phishing
• Vishing
• SMiShing
• Impersonation
• Reporting
• Top Questions for the SE Pentester
• Summary
• 10 Do You Have a M.A.P.P.?
• Step 1: Learn to Identify Social Engineering Attacks
• Step 2: Develop Actionable and Realistic Policies
• Step 3: Perform Regular Real-World Checkups
• Step 4: Implement Applicable Security-Awareness Programs
• Tie It All Together
• Gotta Keep ‘Em Updated
• Let the Mistakes of Your Peers Be Your Teacher
• Create a Security Awareness Culture
• Summary
• 11 Now What?
• Soft Skills for Becoming an Social Engineer
• Technical Skills
• Education
• Job Prospects
• The Future of Social Engineering
• Index
• End User License Agreement