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• Title Page
• Copyright Page
• THE JOSSEY-BASS HIGHER AND ADULT EDUCATION SERIES
• Table of Figures
• List of Tables
• Foreword
• PREFACE
• ADDITIONS AND IMPROVEMENTS TO THIS EDITION
• USE OF THE BOOK
• STRUCTURE OF THE BOOK
• ACKNOWLEDGMENTS
• ABOUT THE AUTHORS
• CHAPTER 1 – Peer Educators on the College Campus
• LEARNING OBJECTIVES
• A BRIEF HISTORY OF PEER EDUCATION
• DEFINITIONS
• WHY ARE PEER EDUCATORS EFFECTIVE?
• THE IMPACT ON YOU AS A PEER EDUCATOR
• INTRODUCTION TO THE TRAINING MODEL
• SUMMARY
• CHAPTER ONE: SUMMARY QUESTIONS
• CHAPTER 2 – Student Maturation and the Impact of Peers
• LEARNING OBJECTIVES
• YOUR OWN CHANGE AND GROWTH
• DEFINITIONS
• FIVE PRINCIPLES TO GUIDE YOUR WORK
• KEY FACTORS AFFECTING STUDENT DEVELOPMENT
• DEVELOPMENTAL CHALLENGES CONFRONTING COLLEGE STUDENTS
• CONDITIONS THAT PROMOTE STUDENT DEVELOPMENT
• SUMMARY
• CHAPTER TWO: SUMMARY QUESTIONS
• CHAPTER 3 – Enhancing Cultural Proficiency
• LEARNING OBJECTIVES
• PRINCIPLES FOR CULTURAL PROFICIENCY
• STEREOTYPES
• PREJUDICE
• DENIAL AND RATIONALIZATION
• DISCRIMINATION
• CULTURE
• COLOR BLIND
• OBSTACLES TO CULTURAL PROFICIENCY
• THE CULTURAL RESPONSE MATRIX
• CULTURAL FLUENCY
• SUMMARY
• CHAPTER THREE: SUMMARY QUESTIONS
• CHAPTER 4 – Interpersonal Communication Skills
• LEARNING OBJECTIVES
• WHEN TO PROVIDE MORE THAN ADVICE
• DRAWING THE LINE BETWEEN ADVICE AND EXPLORATION
• ADVICE GIVING IS EASY
• CHARACTERISTICS OF A HELPING RELATIONSHIP
• INTERPERSONAL COMMUNICATIONS MODEL
• FINAL THOUGHTS
• SUMMARY
• CHAPTER FOUR: SUMMARY QUESTIONS
• CHAPTER 5 – Problem Solving with Individuals
• LEARNING OBJECTIVES
• ASSESSMENT AND DIAGNOSIS
• STRATEGIES FOR PROBLEM SOLVING
• PROBLEM SOLVING OUTSIDE THE BOX
• SUMMARY
• CHAPTER FIVE: SUMMARY QUESTIONS
• CHAPTER 6 – Understanding Group Process
• LEARNING OBJECTIVES
• ADVANTAGES OF GROUPS
• A GROUP IS A SYSTEM
• STAGES OF DEVELOPMENT AND GROUP MATURATION
• FACTORS THAT PROMOTE POSITIVE GROUP FUNCTIONING
• SUMMARY
• CHAPTER SIX: SUMMARY QUESTIONS
• CHAPTER 7 – Leading Groups Effectively
• LEARNING OBJECTIVES
• HISTORICAL PERSPECTIVE
• PRACTICES OF SUCCESSFUL LEADERS
• PRACTICAL TIPS AND STRATEGIES
• GROUP EXPERIENCES FOR INTERPERSONAL GROWTH
• SPECIAL PROBLEMS CONFRONTING PEER EDUCATORS LEADING GROUPS
• SUMMARY
• CHAPTER SEVEN: SUMMARY QUESTIONS
• CHAPTER 8 – Strategies for Academic Success
• LEARNING OBJECTIVES
• STUDENT ACADEMIC SUCCESS: WHAT DO WE KNOW?
• THREE CATEGORIES OF FACTORS INFLUENCING STUDENT SUCCESS
• PERSONAL VARIABLES THAT MAKE A DIFFERENCE
• NOW WHAT? A PROCESS MODEL TO HELP STUDENTS SUCCEED
• SUMMARY
• CHAPTER EIGHT: SUMMARY QUESTIONS
• CHAPTER 9 – Using Campus Resources and Referral Techniques
• LEARNING OBJECTIVES
• THE THREE CS: CHANGE, CHOICE, AND CONNECTION
• RESOURCES AND REFERRAL
• ONLINE RESOURCES
• SUMMARY
• CHAPTER NINE: SUMMARY QUESTIONS
• CHAPTER 10 – Ethics and Strategies for Good Practice
• LEARNING OBJECTIVES
• WHAT SHOULD BE INCLUDED IN A CODE OF ETHICAL PRACTICE FOR PEER EDUCATORS?
• PRINCIPLES TO ENHANCE THE QUALITY OF PEER PRACTICE
• VALUES PROMOTION BEYOND A CODE OF ETHICS
• NOW WHAT? DESIGNING A PLEDGE FOR YOUR PEER EDUCATOR SERVICE
• CONCLUSION
• CHAPTER TEN: SUMMARY QUESTIONS
• CHAPTER 11 – Examples of Peer Education Programs in Higher Education
• LEARNING OBJECTIVES
• RICH LEARNING: STUDY ABROAD AND SERVICE LEARNING
• CHARACTER DEVELOPMENT AND ACADEMIC INTEGRITY
• HEALTH AND WELLNESS PRACTICES
• AN ENVIRONMENT OF SAFETY AND NONVIOLENCE FOR ALL
• LIVING WELL TOGETHER
• SUMMARY
• GLOSSARY
• REFERENCES
• INDEX