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• Cover
• Creating Success online course advert
• Creating Success Series
• Title Page
• Contents
• Introduction
• Using the book
• Terms
• 01 Background
• The regular meeting
• The one-off meeting
• Responsibility for the minutes
• 02 Arranging a meeting
• Who will attend?
• Administration
• 03 Sections of a meeting
• Welcome
• Apologies
• Committee business
• Declarations of interest
• Minutes of previous meeting
• Matters arising
• For information
• Agenda items
• Any other business
• Date of next meeting
• 04 Agenda
• What to include on the agenda
• 05 Personal preparation
• Read the agenda
• Read the papers
• Talk to the chairperson
• Talk to the contributors
• Talk to others
• Consider who’s who
• Confirm the administrative arrangements
• Remind reception of visitors to your meeting
• Get the equipment together
• Signed minutes
• Last-minute minute-taker
• Personal preparation checklist
• 06 Attending the meeting
• Where to sit
• Finding out who’s who
• Not understanding
• Hearing
• Minuting an argument
• Skivvying
• Coping with numbers/figures
• Maintaining concentration and focus
• The five things you MUST get in the meeting (asking later is too late)
• Contributing minute-taker
• 07 Working effectively with the chairperson and group
• Build a good relationship with the chairperson
• Building a good relationship with the group
• Demonstrating confidence and competence
• 08 Taking notes
• The mechanics of writing
• How to take notes
• Look as well as listen
• The message, not the words
• Taking notes for reports and presentations
• Developing the skill
• 09 Structuring notes
• Follow the agenda
• Depth of minutes
• Structuring your notes
• Using the structure
• If you have taken notes on a laptop
• 10 Writing up the minutes
• Speeding up the process
• Inserting variable information
• Writing the minutes
• If you can’t type the minutes for a few days
• If you need help
• Get the chairperson’s approval
• Don’t take amendments until the next meeting
• 11 The minutes
• Heading
• Who attended
• Introduction
• Declarations of interest
• Committee business
• Minutes of the previous meeting
• Matters arising (or updates on actions)
• Information items
• Main agenda items
• Any other business
• Date of next meeting
• Close of meeting
• Common questions about minutes
• Useful words for minutes
• 12 Recording decisons and actions
• The action triangle
• When they decide to do nothing
• When there is no outcome
• Layout of action points
• When there are several actions for one minute
• Managing an action log
• 13 Layout and numbering
• Layout
• Look at the picture
• 14 Minutes for different types of meeting
• HR meetings
• Case conferences / best-interest or multi-disciplinary meetings
• Team or open meetings
• The one-off or ad hoc meeting
• The negotiation meeting
• Video/audio conferencing
• Board meetings
• Copyright