Efnisyfirlit

• Contents
• Contributors
• Foreword
• Preface
• Introduction to the 3rd Edition
• How to Use this Book
• Section One Achieving and Maintaining Business Continuity: an executive overview
• 1 Enterprise Risk Management
• 2 Developing a BCM Strategy in Line with Business Strategy
• 3 The Importance of Business Strategy in Business Continuity Planning
• 4 Multilateral Continuity Planning
• 5 Marketing Protection: a Justification for Funding of Total Asset Protection Programmes?
• 6 Operational Risk Management
• 6-1 Operational Risk Management: a Primer
• 6-2 Operational Risk Management: Risk and Consequences
• 7 Crisis Management, Emergency Management, BCM, DR: What’s the Difference and How do They Fit Toge
• 8 Business Continuity and Ethics
• Section Two Planning for Business Continuity: a ‘how-to’ guide
• 9 Business Continuity Management Methodology
• 10 Project Initiation and Control
• 11 Risk Evaluation and Control: Practical Guidelines for Risk Assessment
• 12 Business Impact Assessment
• 12-1 Business Impact Analysis
• 12-2 Business Impact Analysis: Building a Better Mousetrap
• 13 BC Strategies for Information and Communications Technology
• 13-1 Strategies for Continuity and Availability for Information and Communications Technology (ICT)
• 13-2 Business Continuity for Telecommunications
• 13-3 Planning to Recover Your Data: More Options
• 13-4 Business Continuity Strategies for the Business or Work Areas
• 14 Strategies for Different Market Sectors
• 14-1 Business Continuity Strategies for the Financial Sector
• 14-2 Business Continuity Strategies for Manufacturing and Logistics
• 14-3 Business Continuity and the Supply Chain
• 14-4 Case Study: Implementing Business Continuity in the Upstream and Midstream Energy Sector (Petro
• 14-5 From an Island to a Continent: Business Continuity in a Telecommunication Company
• 14-6 BC Strategies in the Retail Sector
• 14-7 Strategies for Funding Recovery
• 15 Developing and Implementing the Written Plan
• 16 Awareness and Training
• 17 BC Plan Testing
• 17-1 BC Plan Testing
• 17-2 Testing vs. Exercising: What’s the Difference?
• 18 BCM Audit
• Appendix 1 Case Studies
• A1 A Storm, Earthquake, Explosion: a General Overview
• A1 B Living Nightmares
• A1 C World Trade Center Explosion – February 26, 1993
• A1 D Hurricane Andrew, Miami – August 24, 1992
• A1 E Chicago Floods – April 13, 1992
• A1 F Thirty Seconds of Terror! The California Earthquake
• A1 G After the Fire: First Interstate Bank, Los Angeles
• A1 H One Meridian Plaza, Philadelphia
• A1 I The Mercantile Fire
• A1 J How Floods Can Ruin Your Day: London College of Printing
• A1 K Flood Highlights
• A1 L A Cautionary Tale
• A1 M It Happened to Them
• A1 N Fire Highlights
• A1 O Wessex Regional Health Authority
• A1 P The Bishopsgate Bomb – April 25, 1993
• A1 Q City Bomb Blast, St Mary Axe – April 10, 1992
• A1 R Explosion Roundup
• A1 S Stop Thief!
• A1 T Miscellaneous Highlights
• A1 U Lessons in Risk Management from the Auckland Power Crisis
• A1 V Foot and Mouth: A Preventable Disaster
• A1 W The Madrid Rail Bombings – March 11, 2004
• A1 X Istanbul Bombings – November 2003
• A1 Y London Bombings – July 7, 2005 (7/7)
• A1 Z Buncefield (UK) Oil Terminal Disaster – December 11, 2005
• A1 AA Intellectual Property Theft and Business Continuity
• A1 AB Euroclear Bank Uses BCM Framework to Manage the Impact of the Collapse of Lehman Brothers
• A1 AC The Toyota Recalls, 2009–2010
• A1 AD The Icelandic Volcanic Ash Plume – April 2010
• A1 AE The 2010 BP Oil Spill – Gulf of Mexico
• Appendix 2 Guidance Notes
• A2 A Pandemic Planning
• A2 B Selecting the Tools to Support the Process
• A2 C The Role of Insurance
• A2 D Five Nines: Chasing the Chimera?
• A2 E Consultancy without Tears
• A2 F Coping with People in Recovery
• A2 G Benchmarking and Business Continuity: Exploring and Using Benchmarking to Assess and Develop Yo
• A2 H Changing Attitudes to Business Continuity in Private and Public Sectors
• Appendix 3 Professional Associations, Certification Standards and Resources for BCM Practitioners
• Appendix 4 International Perspectives
• A4 A International Standards and Legislation in Business Continuity
• A4 B Business Continuity Management: International Perspectives in 2010
• A4 C Business Continuity Planning in the Middle East and the Indian Subcontinent
• A4 D Business Continuity Management in Africa
• A4 E Business Continuity in China
• Glossary of General Business Continuity Terms
• Index