The New Strategic Brand Management

Höfundur Jean-Noël Kapferer

Útgefandi Kogan Page

Snið ePub

Print ISBN 9780749465155

Útgáfa 5

Útgáfuár 2012

7.290 kr.

Description

Efnisyfirlit

  • Cover
  • Praise
  • Title Page
  • Imprint
  • Contents
  • List of figures
  • List of tables
  • Preface to the fifth edition
  •          Introduction: Building the brand when the clients are empowered
  • PART ONE  Why is branding so strategic?
  • 01     Brand equity in question
  • What is a brand?
  • How brand definitions have changed through time
  • Broadening the concept of brand
  • Differentiating between brand assets, strength and value
  • Tracking brand equity
  • Comparing brand equity profiles
  • Goodwill: the convergence of finance and marketing
  • How brands create value for the customer
  • How brands create value for the company
  • Corporate reputation and the brand
  • Reputation focus versus brand focus
  • From managing the brand to managing by the brand
  • 02     Strategic implications of branding
  • What does branding really mean?
  • Permanently nurturing the difference
  • Brands act as a genetic programme
  • Respect the brand ‘contract’: the power to say no!
  • The product and the brand
  • Halo effect: kernel and peripheral values
  • Each brand needs a flagship product
  • Advertising products through the brand prism
  • Brands versus other signs of quality
  • Obstacles to the implementation of branding
  • Asia’s branding culture
  • 03     Brand and business models
  • Are brands for all companies? Yes
  • The benefits of being a brand: magazines as brands
  • Differentiating a commodity by the brand
  • Building a market leader without advertising: Jacob’s Creek wine
  • Brand building: from product to values, and vice versa
  • Are leading brands the best products or the best value curve?
  • Understanding the value curve of the target
  • Breaking the rule and acting fast
  • Backing the brand by a business model
  • 04     Brand diversity: how specific are different sectors?
  • Luxury brands are specific
  • Service brands
  • The branding of nature
  • Pharmaceutical brands
  • Business-to-business brands
  • The internet brand
  • Country brands
  • Thinking of towns as brands
  • Universities and business schools are brands
  • Thinking of celebrities as brands
  • 05     Managing retail brands
  • Evolution of the distributor’s brand
  • Are they brands like the others?
  • Why sell distributors’ brands?
  • Should manufacturers produce goods for DOBs?
  • The financial equation of the distributor’s brand
  • The three stages of the distributor’s brand
  • The case of Decathlon
  • Factors in the success of distributors’ brands
  • Launching a store brand: eight steps
  • Optimizing the store brand marketing mix
  • How trade brands become real brands
  • When are more retail brands too much?
  • PART TWO  The challenges of modern markets
  • 06     The new brand management
  • The limits of a certain type of marketing
  • The end of brands as we knew them
  • What will tomorrow’s world be?
  • What are tomorrow’s brands?
  • The new key words of strategic brand management
  • Targeting for the new strategic brand management
  • From brand activation to brand activism
  • Adapting to new market realities
  • We have entered B to B to C marketing
  • The power of business models
  • Building the brand at contact points
  • The enlarged scope of brand management
  • Brands need brand content
  • How co-branding grows the business
  • 07     Brand identity and positioning
  • Brand identity: a necessary concept
  • Identity and positioning
  • Why brands need identity and positioning
  • The six facets of brand identity
  • Sources of identity: brand DNA
  • Building an inspiring brand platform
  • What is wrong with current brand platforms?
  • What should one expect from a brand platform?
  • What should the brand platform be if the brand covers multiple categories?
  • From brand platform to product lines
  • PART THREE  Creating and sustaining brand equity
  • 08     Launching the brand
  • Launching a brand and launching a product are not the same
  • Defining the brand’s platform
  • The economics of brand positioning
  • Implementing the strategy: what flagship product?
  • Choosing a name for a strong brand
  • Building brand awareness
  • Brand campaign or product campaign?
  • Brand language and territory of communication
  • Making creative 360° communications work for the brand at all contact points
  • Building brand authority through opinion leaders and communities
  • 09     Growing the brand
  • Growth through existing customers
  • Line extensions: necessity and limits
  • Growth through innovation
  • What are the factors of success for innovations today?
  • New lines and old lines: the virtuous circle
  • Disrupting markets through value innovation: blue ocean
  • Do blue ocean innovations really work?
  • Managing fragmented markets
  • From technological to cultural innovations
  • Growth through cross-selling between brands
  • Growth through internationalization
  • 10     Sustaining a brand long term
  • Is there a brand life cycle?
  • Resisting the low-cost revolution
  • Nurturing the perceived difference
  • Investing in media communication
  • Facing hard-discount competition
  • Suppressing unnecessary costs
  • Fighting value destruction through education and innovation
  • Creating entry barriers
  • How to succeed in trading up
  • Unlocking the secrets of super-premium brands
  • Brand equity versus customer equity: one needs the other
  • Sustaining proximity with trendsetters
  • Should brands follow their customers?
  • 11     Brand and products: identity and change
  • Bigger or better brands?
  • From reassurance to stimulation of desire
  • Consistency is not mere repetition
  • Brand and products: integration and differentiation
  • Specialist brands and generalist brands
  • Building the brand through coherence
  • The three layers of a brand: kernel, codes and promises
  • How each product builds the masterbrand
  • 12     Growth through brand extensions
  • What is new about brand extensions?
  • Brand or line extensions?
  • The limits of the classical conception of a brand
  • Why are brand extensions necessary?
  • Building the brand through systematic extensions: Nivea
  • Identifying potential extensions
  • The economics of brand extension
  • What is new on brand extension?
  • What did this research reveal?
  • How extensions impact the brand: a typology of effects
  • Avoiding the risk of dilution
  • Balancing identity and adaptation to the extension market segments
  • Preparing the brand for remote extensions
  • Practical framework for evaluating extensions
  • Keys to successful brand extensions
  • Succeeding at vertical brand stretching
  • Is the market really attractive?
  • Should we implement it alone? Partnerships and licences
  • An extension-based business model: Virgin
  • How execution kills a good idea: easyCar
  • 13     Brand architecture
  • The key questions of brand architecture
  • Type of brands
  • The main types of brand architecture
  • Choosing the appropriate branding strategy
  • New trends in branding strategies
  • Internationalizing the architecture of the brand
  • Some classic dysfunctions
  • What name for new products?
  • B2B mixes organization, subsidiary and brand
  • Corporate branding
  • Corporate brands and product brands
  • 14     Multi-brand portfolios
  • Why rationalize portfolios
  • From single to multiple brands: Michelin
  • The benefits of multiple entries in a market
  • Linking the brand portfolio to market segmentation
  • Global portfolio strategy
  • The case of industrial brand portfolios
  • Linking the brand portfolio to the corporate strategy
  • Key rules to manage a multi-brand portfolio
  • The growing role of design in portfolio management
  • Does the corporate organization match the brand portfolio?
  • Auditing the portfolio strategically
  • Portfolio management: allocating investments according to brand potential
  • A local and global portfolio – Nestlé
  • Brand deletion, business preservation
  • 15     Handling name changes and brand transfers
  • Brand transfers are more than a name change
  • Reasons for brand transfers
  • The challenge of brand transfers
  • When one should not switch
  • When brand transfer fails
  • Analysing best practices
  • Transferring a service brand
  • How soon after an acquisition should the name change?
  • Managing resistance to change
  • Factors of successful brand transfers
  • Changing the corporate brand
  • 16     Brand turnaround and rejuvenation
  • The decay of brand equity
  • Factors of decline and deletion
  • When a brand becomes generic
  • Preventing the brand from ageing and deletion
  • Revitalizing an old brand
  • Growing older but not ageing
  • 17     Managing global brands
  • From global to post-global
  • The pendulum is swinging back to local
  • Facing counterfeited products and logos
  • Patterns of brand globalization
  • Why globalize?
  • The benefits of a global image
  • Conditions favouring global brands
  • Barriers to globalization
  • Coping with local service
  • Naming problems
  • Achieving the delicate local–global balance
  • Local brands can strike back
  • The process of brand globalization
  • Globalizing communications: processes and problems
  • Making local brands converge
  • PART FOUR  Brand valuation
  • 18     Financial valuation and accounting for brands
  • Accounting for brands: the debate
  • What is financial brand equity?
  • Evaluating brand valuation methods
  • Brand valuation in practice
  • The evaluation of complex cases
  • What about the brand values published annually in the press?
  • Unintended impact of the IFRS norms on brand valuations
  • Financially evaluating the cost of an image prejudice
  • Bibliography
  • Index
  • Full imprint

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