Description
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- Cover
- Praise for Understanding Digital Marketing 5th Edition
- Title Page
- Contents
- List of Figures
- List of Tables
- About the author
- Preface
- Acknowledgements
- List of contributors
- 01 Introduction: Digital transformation
- In the beginning…
- But this is a book about marketing in the digital age – the present and the future
- The technology behind digital marketing
- Digital transformation
- Enough technology… let’s talk about people
- Case study: SSE
- References
- 02 Digital marketing strategy setting
- Why you need a digital marketing strategy
- Your business and digital marketing
- Defining your digital marketing strategy
- Understanding the digital consumer
- The four Ps of marketing and the 10 Ps of digital marketing
- Eyes on the prize
- Bringing it all together
- Case study: Folly Farm Leisure Limited
- References
- 03 Being online: Welcoming the world
- Your website – the hub of your digital marketing world
- Building an effective website
- The main steps of building your website
- Before you start
- Choosing your domain name
- Hosting – your website’s home on the internet
- How to choose a web designer/developer
- Arranging your information
- Writing effective web content
- Case study: Save the Children Australia
- References
- 04 Search: Being found online
- Search: still the online marketer’s holy grail
- About the engines
- Optimizing your site for the engines
- Case study: Bris
- Advertising on the search engines
- Mobile search
- Black hat, the darker side of search
- Bringing in the pros
- Universal search – more opportunities to rank
- Shifting goalposts – search innovation and the quest for relevance
- Case study: Homewise
- References
- 05 Email marketing
- Email – the power channel
- What exactly is email marketing?
- Before you start
- Planning your campaign
- Measuring your success
- Email – a vital component of digital marketing
- Case study: Fitness Superstore
- References
- 06 Mobile marketing
- Mobile – market size and rate of growth
- So what can mobile marketing be used for?
- The rise and rise of mobile advertising
- Location, location, location
- The role of voice and voice-enabled devices
- Mobile gaming
- Mobile applications
- Mobile privacy
- Mobile data
- Further exploration
- Building a multichannel marketing strategy
- Case study: UKTV Play
- References
- 07 Social media
- Join the conversation
- What is social media?
- Different forms of social media
- Social media dashboards – all your updates in one place
- The rules of engagement
- Case study: Virgin Trains and the Toilet Role
- References
- 08 Content marketing and native content
- Nothing has changed, but everything has changed
- Why content? An overview
- Content strategy
- Content production
- Promoting your content
- Case study: WW Just Watch Me_________
- References
- 09 Programmatic marketing
- What is programmatic ad buying?
- What do digital marketers need to know about programmatic buying?
- Deeper dive
- In-housing your programmatic media
- The impact of GDPR and other privacy legislation on programmatic advertising
- Dos and don’ts of programmatic advertising
- The future challenges of programmatic for marketers
- Case study: The Programmatic Company
- References
- 10 Performance marketing
- Recognizing opportunities for strategic partnership
- What is performance marketing?
- Top five tips to publisher success
- Summary
- Case study: Shaw Academy
- 11 How to form meaningful insights from data
- Log files versus page tagging
- Augmenting information using cookies
- Test and test again
- Measuring paid media
- Attribution modelling
- Who am I talking to?
- The return of GRP
- The problem of earned media
- What are you trying to achieve?
- The need for trust
- Case study: CITRIX
- Index
- Copyright Page
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