Knowledge Management

Höfundur Murray E. Jennex

Útgefandi IGI Global

Snið Page Fidelity

Print ISBN 9781599049335

Útgáfa 0

Útgáfuár 2008

239.590 kr.

Description

Efnisyfirlit

  • Copyright Page
  • Editorial Advisory Board
  • Book Series
  • List of Contributors
  • Contents by Volume
  • Preface
  • Introductory Chapter: Contemporary Research in Knowledge Management
  • About the Editor
  • Section 1: Fundamental Concepts and Theories in Knowledge Management
  • Chapter 1.1 An Overview of Knowledge Management
  • Chapter 1.2 Theoretical and Practical Aspects of Knowledge Management
  • Chapter 1.3 Knowledge Management Success Models
  • Chapter 1.4 Technology and Knowledge Management
  • Chapter 1.5 Smart Organizations in the Digital Age
  • Chapter 1.6 Knowledge Sharing
  • Chapter 1.7 Knowledge Management on the Web
  • Chapter 1.8 Business Process Outsourcing to Emerging Markets: A Knowledge Management Approach to Mod
  • Chapter 1.9 Keeping the Flame Alive: Sustaining a Successful Knowledge Management Program
  • Chapter 1.10 Knowledge Transfer
  • Chapter 1.11 Knowledge Management
  • Chapter 1.12 Enhancing Performance Through Knowledge Management: A Holistic Framework
  • Chapter 1.13 Taxonomies of Knowledge
  • Chapter 1.14 Understanding Organizational Memory
  • Chapter 1.15 Inquiring Organizations
  • Chapter 1.16 Quality of Knowledge in Virtual Entities
  • Chapter 1.17 Knowledge Management, Communities of Practice, and the Role of Technology: Lessons Lear
  • Chapter 1.18 Customer Knowledge Management
  • Chapter 1.19 A Survey of Internet Support for Knowledge Management/ Organizational Memory Systems
  • Chapter 1.20 Information Technology Assessment for Knowledge Management
  • Chapter 1.21 Practice-Based Knowledge Integration
  • Chapter 1.22 Knowledge Representation
  • Chapter 1.23 External Knowledge Integration
  • Chapter 1.24 Understanding Innovation Processes
  • Chapter 1.25 Knowledge Management System Success Factors
  • Chapter 1.26 Knowledge Management Systems Acceptance
  • Chapter 1.27 Knowledge Synthesis Framework
  • Chapter 1.28 Communities of Practice and Organizational Development for Ethics and Values
  • Chapter 1.29 Social Capital Knowledge
  • Chapter 1.30 Knowledge Communication
  • Chapter 1.31 Biological and Information Systems Approaches
  • Chapter 1.32 Internet-Based Spatial Decision Support Using Open Source Tools
  • Chapter 1.33 Measuring Knowledge Management Capabilities
  • Chapter 1.34 Knowledge Management as an E-Learning Tool
  • Chapter 1.35 Knowledge Management as a Reference Theory for E-Learning: A Conceptual and Technologic
  • Chapter 1.36 Beyond Knowledge Management: Introducing Learning Management Systems
  • Chapter 1.37 Computational Experimentation
  • Chapter 1.38 Object-Process Methodology
  • Chapter 1.39 Uncertainty and Information in Construction: From the Socio-Technical Perspective 1962-
  • Section 2: Knowledge Management: Development and Design Methodologies
  • Chapter 2.1 IT in Knowledge Management
  • Chapter 2.2 Using Inquiring Practice and Uncovering Exformation for Information Systems Development
  • Chapter 2.3 Engineering Design Knowledge Management
  • Chapter 2.4 Supporting Research and Development Processes Using Knowledge Management Methods
  • Chapter 2.5 E-mail and Knowledge Creation: Supporting Inquiring Systems and Enhancing Wisdom
  • Chapter 2.6 Stages of Knowledge Management Systems
  • Chapter 2.7 Knowledge Management Systems
  • Chapter 2.8 Conceptual Confusions in Knowledge Management and Knowledge Management Systems: Clarific
  • Chapter 2.9 Internet Support for Knowledge Management Systems
  • Chapter 2.10 Developing and Maintaining Knowledge Management Systems for Dynamic, Complex Domains
  • Chapter 2.11 Interesting Knowledge Patterns in Databases
  • Chapter 2.12 User Modelling and Personalisation of Knowledge Management Systems
  • Chapter 2.13 Integrating Knowledge Management with the Systems Analysis Process
  • Chapter 2.14 Knowledge Management Processes
  • Chapter 2.15 Inter-Organisational Knowledge Transfer Process Model
  • Chapter 2.16 Organizational Semantic Webs
  • Chapter 2.17 A Mobile Portal Solution for Knowledge Management
  • Chapter 2.18 Organizational Structure
  • Chapter 2.19 Logic and Knowledge Bases
  • Chapter 2.20 A Knowledge Management Portal System for Construction Projects Using Knowledge Map
  • Chapter 2.21 A Model of Knowledge Management Success
  • Chapter 2.22 Knowledge Management System Success: Empirical Assessment of a Theoretical Model
  • Chapter 2.23 Extracting Knowledge from Neural Networks
  • Chapter 2.24 Critical Success Factors of ERP Implementation
  • Chapter 2.25 Communication Security Technologies in Smart Organizations
  • Chapter 2.26 Knowledge Visualization
  • Chapter 2.27 Web GIS and Knowledge Management Systems: An Integrated Design for Collaborative Commun
  • Chapter 2.28 Building a Dynamic Model of Community Knowledge Shar
  • Chapter 2.29 KAFRA: A Context-Aware Framework of Knowledge Management in Global Diversity
  • Chapter 2.30 Identifying Knowledge Flows in Communities of Practice
  • Chapter 2.31 IS Design for Community of Practice’s Knowledge Challenge
  • Chapter 2.32 Knowledge Management Strategy Formation
  • Chapter 2.33 Knowledge Structure and Data Mining Techniques
  • Chapter 2.34 Integrated QFD and Knowledge Management System for the Development of Common Product Pl
  • Chapter 2.35 Data Semantics
  • Chapter 2.36 Knowledge Management in Supply Chain Networks
  • Chapter 2.37 Frequent Itemset Mining and Association Rules
  • Chapter 2.38 Learning Networks and Service-Oriented Architectures
  • Chapter 2.39 Distributed Learning Objects: An Open Knowledge Management Model
  • Chapter 2.40 Conceptual Framework and Architecture for Agent-Oriented Knowledge Management Supported
  • Chapter 2.41 Knowledge Management Agents
  • Chapter 2.42 Intelligent Agents for Knowledge Management in E-Commerce: Opportunities and Challenges
  • Chapter 2.43 Knowledge Management for Agent-Based Tutoring Systems
  • Chapter 2.44 The Use of Fuzzy Logic and Expert Reasoning for Knowledge Management and Discovery of F
  • Chapter 2.45 Enhanced Knowledge Warehouse
  • Chapter 2.46 Autopoietic Approach for Information System Development
  • Section 3: Knowledge Management: Tools and Technologies
  • Chapter 3.1 ICT and Knowledge Management Systems
  • Chapter 3.2 Exploring the Selection of Technology for Enabling Communities
  • Chapter 3.3 Intranet and Organizational Learning
  • Chapter 3.4 Description Logic-Based Resource Retri
  • Chapter 3.5 Knowledge Flow
  • Chapter 3.6 Use and Methods of Social Network Analysis in Knowledge Management
  • Chapter 3.7 Distributed Knowledge Management
  • Chapter 3.8 Capability Maturity
  • Chapter 3.9 Clinical Knowledge Management: The Role of an Integrated Drug Delivery System
  • Chapter 3.10 The Role of Organizational Trust in Knowledge Management: Tools & Technology Use & Succ
  • Chapter 3.11 Virtue-Nets
  • Chapter 3.12 Coopetition
  • Chapter 3.13 Knowledge Management Within Collaboration Processes: A Perspective Modeling and Analyzi
  • Chapter 3.14 Web-Based Knowledge Management Model
  • Chapter 3.15 Knowledge Management Ontology
  • Chapter 3.16 Discovering Implicit Knowledge from Data Warehouses
  • Chapter 3.17 Strategically-Focused Enterprise Knowledge Management
  • Chapter 3.18 Mentoring Knowledge Workers
  • Chapter 3.19 RDF and OWL
  • Chapter 3.20 Interactive Information Retrieval as a Step Towards Effective Knowledge Management in H
  • Chapter 3.21 Breaking the Knowledge Acquisition Bottleneck Through Conversational Knowledge Manageme
  • Chapter 3.22 Technical Aspects of Knowledge Management: A Methodology for Commercial Knowledge Manag
  • Chapter 3.23 Knowledge Management in Safety-Critical Systems Analysis
  • Chapter 3.24 Metadata Management: A Requirement for Web Warehousing and Knowledge Management
  • Chapter 3.25 Multimedia Capture, Collaboration, and Knowledge Management
  • Chapter 3.26 Storage and Access Control Policies for XML Docume
  • Chapter 3.27 Technology and Knowledge Management
  • Section 4: Utilization and Application of Knowledge Management
  • Chapter 4.1 A Hierarchical Model for Knowledge Management
  • Chapter 4.2 Applications of Agent-Based Technologies in Smart Organizations
  • Chapter 4.3 IT-Based Project Knowledge Management
  • Chapter 4.4 Domain Ontologies
  • Chapter 4.5 Knowledge Reuse
  • Chapter 4.6 Direction and Trends in Knowledge Management Research: Results from an Empirical Analysi
  • Chapter 4.7 Knowledge Management and the Leading Information Systems Journals: An Analysis of Trends
  • Chapter 4.8 Document Search Practices
  • Chapter 4.9 On the Design of Knowledge Management System for R&D Organization: Integration of Proces
  • Chapter 4.10 Knowledge Management: Analysis and Some Consequences
  • Chapter 4.11 Knowledge Sharing Barriers
  • Chapter 4.12 Institutional Research (IR) Meets Knowledge Management (KM)
  • Chapter 4.13 A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning
  • Chapter 4.14 Dissemination in Portals
  • Chapter 4.15 Dynamic Taxonomies
  • Chapter 4.16 Effects of Knowledge Management on Electronic Commerce: An Exploratory Study in Taiwan
  • Chapter 4.17 Knowledge Intermediation
  • Chapter 4.18 An Investigation to an Enabling Role of Knowledge Management Between Learning Organizat
  • Chapter 4.19 Integrating Knowledge, Performance, and Learning Systems
  • Chapter 4.20 Working and Learning in Interdisciplinary Project Communities
  • Chapter 4.21 Knowledge Integration
  • Chapter 4.22 Mobile Technology for Knowledge Management
  • Chapter 4.23 Knowledge Sharing Between Individuals
  • Chapter 4.24 Client/Server and the Knowledge Directory
  • Chapter 4.25 Assessing Knowledge Management System User Acceptance with the Technology Acceptance Mo
  • Chapter 4.26 Open Collectivism and Knowledge Communities in Japan
  • Chapter 4.27 Tacit-Explicit and Specific-General Knowledge Interactions in CoPs
  • Chapter 4.28 Communities of Practice as Facilitators of Knowledge Exchange
  • Chapter 4.29 A Qualitative Study of the Characteristics of a Community of Practice for Knowledge Man
  • Chapter 4.30 Knowledge Extraction and Sharing in External Communities of Practice
  • Chapter 4.31 Task-Based Knowledge Management
  • Chapter 4.32 Virtual Communities as Role Models for Organizational Knowledge Management
  • Chapter 4.33 Virtual Teaming
  • Chapter 4.34 Organisational Storytelling
  • Chapter 4.35 Knowledge Transfer within Interorganizational Networks
  • Chapter 4.36 Intranet Use and the Emergence of Networks of Practice
  • Chapter 4.37 Knowledge Exchange in Networks of Practice
  • Chapter 4.38 Using Agent Technology for Company Knowledge Management
  • Chapter 4.39 Knowledge Sharing in Legal Practice
  • Chapter 4.40 Knowledge Management in Law Firms
  • Chapter 4.41 Knowledge Management in Professional Service Firms
  • Chapter 4.42 Knowledge Management in Civil Infrastructure Systems
  • Chapter 4.43 Knowledge Management in Healthcare
  • Chapter 4.44 Healthcare Knowledge Management
  • Chapter 4.45 How to Handle Knowledge Management in Healthcare: A Description of a Model to Deal with
  • Chapter 4.46 Issues in Clinical Knowledge Management: Revisiting Healthcare Management
  • Chapter 4.47 Knowledge Management for Healthcare: Using Information and Communication Technologies f
  • Chapter 4.48 The Challenge of Privacy and Security and the Implementation of Health Knowledge Manage
  • Chapter 4.49 Knowledge Management Systems for Emergency Preparedness: The Claremont University Conso
  • Chapter 4.50 Knowledge Management and Hurricane Katrina Response
  • Chapter 4.51 Organic Knowledge Management for Web-Based Customer Service
  • Chapter 4.52 Opportunities for Data Mining and Customer Knowledge Management for Shopping Centers
  • Chapter 4.53 Musical Metadata and Knowledge Management
  • Chapter 4.54 Why Knowledge Management Fails: Lessons from a Case Study
  • Chapter 4.55 Getting Knowledge Management Right: Lessons from Failure
  • Section 5: Organizational and Social Implications of Knowledge Management
  • Chapter 5.1 Knowledge Organizations
  • Chapter 5.2 Intellectual Capital
  • Chapter 5.3 Discovering Communities of Practice through Social Network Analysis
  • Chapter 5.4 Social Network Analysis
  • Chapter 5.5 A Social Network Perspective on Knowledge Management
  • Chapter 5.6 Knowledge Management in Action: The Experience of Infosys Technologies
  • Chapter 5.7 The Readiness of IDSC to Adopt Knowledge Management
  • Chapter 5.8 The Role of Culture in Knowledge Management: A Case Study of Two Global Firms
  • Chapter 5.9 External and Internal Knowledge in Organizations
  • Chapter 5.10 Siemens: Expanding the Knowledge Management System ShareNet to Research & Development
  • Chapter 5.11 Strategic Knowledge Management in Public Organizations
  • Chapter 5.12 Secure Knowledge Management for Healthcare Organizations
  • Chapter 5.13 Knowledge Management in Telemedicine
  • Chapter 5.14 Knowledge Management in Hospitals
  • Chapter 5.15 Knowledge Management in Medicine
  • Chapter 5.16 Knowledge Management in Indian Companies: Benchmarking the Pharmaceutical Industry
  • Chapter 5.17 Goals and Benefits of Knowledge Management in Healthcare
  • Chapter 5.18 Effects of Knowledge Management Implementations in Hospitals: An Exploratory Study in T
  • Chapter 5.19 Organizing for Knowledge Management: The Cancer Information Service as an Exemplar
  • Chapter 5.20 Knowledge Management Governance
  • Chapter 5.21 Human Resources and Knowledge Management Based on E-Democracy
  • Chapter 5.22 Integration of Knowledge Management and E-Learning
  • Chapter 5.23 The Political Economy of Knowledge Management in Higher Education
  • Chapter 5.24 Learning in Organizations
  • Chapter 5.25 Mapping Group Knowledge
  • Chapter 5.26 Some Implementation Challenges of Knowledge Management Systems: A CRM Case Study
  • Chapter 5.27 Measuring Organizational Learning as a Multidimensional Construct
  • Chapter 5.28 Knowledge Management in Higher Education and Professional Development in the Constructi
  • Chapter 5.29 Legal Knowledge Management
  • Chapter 5.30 Operational Knowledge Management in the Military
  • Chapter 5.31 Military Knowledge Management
  • Chapter 5.32 Challenges in Developing a Knowledge Management Strategy for the Air Force Material Com
  • Chapter 5.33 Reserve Bank of New Zealand: Journey Toward Knowledge Management
  • Chapter 5.34 Learning about the Organization via Knowledge Management: The Case of JPL 101
  • Chapter 5.35 Knowledge Management and Social Learning
  • Chapter 5.36 Knowledge Management Trends: Challenges and Opportunities for Educational Institutions
  • Chapter 5.37 Wise Organizations?
  • Section 6: Managerial Impact of Knowledge Management
  • Chapter 6.1 Knowledge Management Systems
  • Chapter 6.2 Business Processes and Knowledge Management
  • Chapter 6.3 Creating Knowledge for Business Decision Making
  • Chapter 6.4 Integrated Modeling
  • Chapter 6.5 Networks of People as an Emerging Business Model
  • Chapter 6.6 Bridging the Gap from the General to the Specific by Linking Knowledge Management to Bus
  • Chapter 6.7 Knowledge Management: The Missing Element in Business Continuity Planning
  • Chapter 6.8 Workflow Systems and Knowledge Management
  • Chapter 6.9 Integrating Knowledge Management with Programme Management
  • Chapter 6.10 Alignment of Business and Knowledge Management Strategies
  • Chapter 6.11 Developing Business Aligned Knowledge Management Strategy
  • Chapter 6.12 Competitive Advantage of Knowledge Management
  • Chapter 6.13 An Exploratory Analysis of Information and Knowledge Management Enablers in Business Co
  • Chapter 6.14 Managing Information Technology Component of Knowledge Management: Outsourcing as a Str
  • Chapter 6.15 Small Business Transformation Through Knowledge Management
  • Chapter 6.16 Transforming Small Businesses into Intelligent Enterprises through Knowledge Management
  • Chapter 6.17 Market of Resources as a Knowledge Management Enabler in VE
  • Chapter 6.18 Know-CoM: Decentralized Knowledge Management Systems for Cooperating Die- and Mold-Maki
  • Chapter 6.19 The Contribution of Communities of Practice to Project Management
  • Chapter 6.20 Knowledge Management in Supply Chain Networks
  • Chapter 6.21 Corporate Semantic Webs
  • Chapter 6.22 E-Commerce as Knowledge Management: Managing Consumer Knowledge
  • Chapter 6.23 Knowledge Producers and Consumers
  • Chapter 6.24 Work and Knowledge
  • Chapter 6.25 Key Performance Indicators and Information Flow: The Cornerstones of Effective Knowledg
  • Chapter 6.26 Operational Knowledge Management
  • Chapter 6.27 Knowledge Management in a Project Climate
  • Chapter 6.28 Assessing Knowledge Management Success
  • Chapter 6.29 Linking Small Business Networks with Innovation
  • Chapter 6.30 Managing the External Provision of “Knowledge Management” Services for Projects
  • Chapter 6.31 From Strategic Management to Strategic Experimentation: The Convergence of IT, Knowledg
  • Chapter 6.32 What Difference Does it Make: Measuring Returns of Knowledge Management
  • Chapter 6.33 Where Knowledge Management Resides within Project Management
  • Chapter 6.34 Outcomes of Knowledge Management Initiatives
  • Section 7: Critical Issues in Knowledge Management
  • Chapter 7.1 Knowledge Creation
  • Chapter 7.2 Intellectual Capital and Knowledge Management
  • Chapter 7.3 Mathematical Knowledge Management
  • Chapter 7.4 Communities of Practice and Critical Social Theory
  • Chapter 7.5 Facilitating and Improving Organisational Community Life
  • Chapter 7.6 Knowledge Management Systems Acceptance
  • Chapter 7.7 Organizational Communication
  • Chapter 7.8 Organizational Attention
  • Chapter 7.9 Tacit Knowledge Sharing
  • Chapter 7.10 Epistemology and Knowledge Management
  • Chapter 7.11 Ontology-Supported Web Service Composition: An Approach to Service-Oriented Knowledge M
  • Chapter 7.12 Ontology
  • Chapter 7.13 A View on Knowledge Management: Utilizing a Balanced Scorecard Methodology for Analyzin
  • Chapter 7.14 Knowledge Transfer Between Academia and Industry
  • Chapter 7.15 Secure Knowledge Management
  • Chapter 7.16 Secure Knowledge Discovery in Databases
  • Chapter 7.17 We’ve Got a Job to Do – Eventually: A Study of Knowledge Management Fatigue Syndrom
  • Chapter 7.18 Knowledge Calibration
  • Chapter 7.19 Aristotelian View of Knowledge Management
  • Chapter 7.20 Anti-Foundational Knowledge Management
  • Chapter 7.21 Social Philosophy, Communities, and the Epistemic Shifts
  • Chapter 7.22 Phenomenon of Duality: A Key to Facilitate the Transition From Knowledge Management to
  • Chapter 7.23 Postmortem Reviews
  • Section 8: Emerging Trends in Knowledge Management
  • Chapter 8.1 The Emerging Discipline of Knowledge Management
  • Chapter 8.2 Knowledge in Innovation Processes
  • Chapter 8.3 Experiential Perspective on Knowledge Management
  • Chapter 8.4 Strategic Experimentation and Knowledge Management
  • Chapter 8.5 Competitive Intelligence Gathering
  • Chapter 8.6 An Integrative Knowledge Management System for Environmental-Conscious Construction
  • Chapter 8.7 MNE Knowledge Management Across Borders and ICT
  • Chapter 8.8 Knowledge Management in Tourism
  • Chapter 8.9 Multidisciplinary Project Teams
  • Chapter 8.10 Boundaries in Communities
  • Chapter 8.11 Representation Languages for Narrative Documents
  • Chapter 8.12 Culture-Free or Culture-Bound? A Boundary Spanning Perspective on Learning in Knowledge
  • Chapter 8.13 Managing Intellectual Capital and Intellectual Property within Software Development Com
  • Chapter 8.14 A Knowledge Management Roadmap for E-Learning: The Way Ahead
  • Chapter 8.15 Knowledge Management as the Future of E-Learning
  • Chapter 8.16 Incentive Structures in Knowledge Management
  • Chapter 8.17 e-Health with Knowledge Management: The Areas of Tomorrow1
  • Chapter 8.18 Hybrid Knowledge Networks Supporting the Collaborative Multidisciplinary Research
  • Chapter 8.19 Intelligence and Counterterrorism Tasks
  • Chapter 8.20 Knowledge Management in Smart Organizations
  • Chapter 8.21 Knowledge Management Metrics: A Review and Directions for Future Research
  • Index
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